The Home Depot

Flooring specialist

March 2019 • Southaven, MS

What I liked

I enjoyed interacting with customers and being able to help them choose the styles that worked best for them.

What I wish was different

I wish that I had been given more hours than I was.

Advice

If you're supplying anyone with a service of any type, the best thing you can do is ask questions about what they expect/want, and be honest with what is feasible. Sometimes you cant give people exactly what they want, so let them know their realistic options.

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Lot associate

June 2019 • Calumet City, IL

What I liked

I enjoyed the people that came in and the experience of working at The Home Depot.

What I wish was different

I wish that I had chose a different position. Being a lot associate is nice but I want to have a more specialized part in the business.

Advice

Do not slack off at the beginning of your shift, it just causes problems later on.

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Brand Advocate Intern

May - July 2023 • Atlanta, GA

What I liked

The Brand Advocate internship experience was fast-paced with plenty of information to work with during the roughly 11-week duration. I liked the various tools used for analysis of strategy implemented, key performance indicators, and some worked with while in school. I liked the ability to network with other interns, full-time associates, and leadership at The Home Depot. Finally, I liked the support that was given by everyone to help you with any projects you had or to find your strengths should the role you're in not be something you're looking to pursue after the internship.

What I wish was different

I wish that the internship experience was calculated based on the role that the intern was assigned. For example, for a role that wasn't information heavy, meetings with the general University Relations should maintain frequent to interact with those students. I think for those assigned to a more information demanding role, meetings should've been prioritized a bit more with internal teams looking to focus towards the project or take more time for the learning-curve of the position.

Advice

My piece of advice while at this internship is to take advantage of the opportunity that everyone wants to help you and learn from them, as well as network with others to see how their experiences have been going, some of them might be interesting and might want to know more.

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Sales

July 2019 • Austin, TX

What I liked

Other employees, it feels like a big family. Our customers are also friendly and talkative.

What I wish was different

Friendlier, more approachable management.

Advice

Can be difficult if you can't adapt quickly.

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Cashier

June - August 2023 • Liberty Lake, WA

What I liked

I really liked the culture of the company. It was focused on the values of the company while enriching the experience of the employees. The experience of working a cashier position in an environment such as the home depot was great due to the fact that it came with different adversities every day. But no matter what happened you always had a resource you could use to try and solve the problems.

What I wish was different

There were some minor complaints I had on a personal level but I believe as a whole experience there was not much I would say needs to be improved there.

Advice

Try to focus on the customer service skills you will gain working there. You will gain a lot of good skills there that will definitely be able to help you in any future career endeavors if you are going to be working a job that involves other people.

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Lot Associate

July 2023 • Trexlertown, PA

What I liked

Helping the customer with what they need or want brought a sense of satisfaction to me.

What I wish was different

Nothing, my job is pretty easy and everyone's friendly.

Advice

This job can help you develop essential communication skills.

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Lot Associate

May 2022 • North Lauderdale, FL

What I liked

I enjoyed helping customers dealing with any issues loading cars and also showing the modesty to do better for others.

What I wish was different

I wish there could have been more breaks for lot associates because we are outside everyday.

Advice

That in order you have nothing to prove but everything to learn.

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Order Fulfillment Associate

June 2021 • St. Louis, MO

What I liked

The community environment and being able to develop different skills. Also, they have tuition reimbursement

What I wish was different

Nothing

Advice

Ask questions and don’t be afraid to try something new.

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Order Fufillment Associate

May 2023 • Absecon, NJ

What I liked

Very welcoming atmosphere, coworkers are very quick to help one another. Family culture is strong without feeling like there is an overbearing parent like at some other companies.

What I wish was different

The scheduling is very inconsistent, some days would be wildly understaffed and some days we would have 4 guys doing the job of one.

Advice

Be very clear when giving availability, because they might not respect it.

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Cashier

May - June 2020 • Bay Shore, NY

What I liked

Having the chance to connect with various customers to fulfill their needs.

What I wish was different

For a more consistent work schedule.

Advice

Do your research on the company before you interview. Also have a few anecdotes to share if they ask you problem solving questions.

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Rotational Leadership Development Intern

August - October 2022 • Cincinnati, OH

What I liked

Easy to get with management and determine planning.

What I wish was different

More opportunity for advancement.

Advice

Do not rush on anything!

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Lumber Associate

June - August 2022 • Littleton, CO

What I liked

Good working environment, coworkers are very friendly, supervisors and managers are very helpful, personable, and approachable. It's a very collaborative workspace

What I wish was different

I wish there was a little more guidance in the first couple days but it is easy to pick things up quickly and there is always going to be someone you can ask for help if you need it

Advice

get to know the people there and ask other employees for help when you cant figure out the answer for yourself

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Floor Associate

June - August 2022 • Tigard, OR

What I liked

Simple job, plenty of movement and avtivity

What I wish was different

Management felt one-sided, never got asked for help and didn't get lots of help when asked for

Advice

Take it easy and don't stress yourself too much

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Flooring associate

March 2021 • Columbia, SC

What I liked

I like how flexible Home Depot is with my school schedule. They are willing to allow you to work in new departments and gain more experience. I’ve only been working there for 7 months and I already know how to do more than half of the departments at the store, the management is so helpful and sweet and they are always there to help you grow. You also create great friendships and long lasting relationship with the employees. We even get a calendar of different dress days to when fun, we recently had pajama day and it was amazing. Working there is great and I’m glad I can still work here while in college.

What I wish was different

The only thing I wish that was different is the amount of staffing in certain days. Sometimes I would get left with two or more departments and it gets kinda hard, so some help would be really nice, but the managers are really helpful when it’s low staffed.

Advice

Make sure you speak up about what you need and how much you wanna work, because they will work wit you the best they can. Communication with management is key, don’t be afraid to talk to them.

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Customer service associate

April 2021 • Londonderry, NH

What I liked

My coworkers and managers were great and easy to work with.

What I wish was different

I wish there had been more shadowing and direct training rather than virtual training.

Advice

Asking for help is always a good option when you don’t know how to approach a problem.

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Home Depot associate

September 2021 - May 2022 • Atlanta, GA

What I liked

I enjoyed how I got to interact with customers and other associates, making everyone's lives a little bit easier by helping them with their projects. It always excites me to put a smile on someone's face!

What I wish was different

I wish that I could have stayed longer, and I would like to have had more experience in my department so I can better help the customers.

Advice

I would like to share that the bosses and employees were very friendly, however, some of the customers may not be as cordial. This is a good time for us as employees to learn how to deal with stressful situations and better our people skills.

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Freight and Receiving associate

May 2018 - November 2020 • Woodstock, GA

What I liked

company stock options benefit

What I wish was different

needed more help

Advice

This demanding work was unloading overstuffed trucks that were unsafely packed and required fast work to get products unloaded from the trucks and restocked on the shelves in only a few hours. Full-time co-workers expected part-time employees to work extra hours to help cover staffing shortages.

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Brand Advocate Analyst Intern

May - July 2022 • Atlanta, GA

What I liked

The Home Depot has an unparalleled value system. I felt welcomed into the company immediately. There are over 250 interns from all across the country, so I was able to meet many other students. There didn't seem to be a competitive atmosphere, because I believe more than half of the interns receive job offers at the end.

What I wish was different

My experience was virtual, so I wish we had more time to spend in the corporate office.

Advice

Be inquisitive. They like students who are curious about the company and who are driven to move the company forward. As long as you insert yourself in conversations with respect and confidence, they are excited to hear your fresh perspective.

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Store Operations Intern

May - July 2022 • Smyrna, GA

What I liked

During this experience, I was able to connect with some of the brightest minds in retail and collaborate on some of the complex problems they are trying to solve. Also, I had a project that was meaningful and certainly added value to the company.

What I wish was different

This was an amazing experience, I just wish it was in person the entire time! Due to COVID restrictions, we were only able to visit the corporate office a few times throughout our visit. THD made the most of these visits and packed a lot of project time, networking, and development opportunities!

Advice

A piece of advice I would share is to soak everything in like a sponge. You're about to be in for an amazing experience, and there are many different opportunities with this company. Remember names and faces as you're networking across other teams because they may be your next boss! And if you think Home Depot might not be for you, you're very mistaken. There's everything from pilots to software designers to frontline cashiers, there is certainly something for you and your talent!

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Cashier

June - August 2022 • North Canton, OH

What I liked

I liked the experience of working in a retail environment and working with customers one on one. This really helps out considering I'm a marketing major.