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Southwest Airlines

Technical Operations Intern

January - May 2020 • Dallas, TX

What I liked

The environment at Southwest Airlines was unparalleled to any other experience I have had. The warm welcome of my team, the different learning opportunities, and the culture of Southwest is refreshing. I liked that the team that I was working with always encouraged me to learn different things and always included me in meetings, vendor lunches/dinners, and daily check-ins not to just talk about work but to see how I was adapting to a different lifestyle and how I was adjusting to the new city. Very Very nice people that work at Southwest.

What I wish was different

My internship was affected by COVID-19 and I just wish that things could be different due to the pandemic. Other than that everything was perfect at the internship.

Advice

Take every day to your advantage. I didn't think that my internship would be interrupted by a pandemic so I did not take full advantage of every day with the internship. This is the time to take every day to your advantage. To make new memories, form connections, and learn something new every day.
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Airport Ramp Supervisor

September 2004 • Salt Lake City, UT

What I liked

everything especially the Southwest Culture

What I wish was different

Herb Kelleher would have stayed on the country changed ALOT and not for the better

Advice

be open mined and don't be afraid to voice your opinions.
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Financial Planning and Analysis Intern

May - August 2019 • Dallas, TX

What I liked

Very strong culture, great manager, exposure to issues actually affecting Southwest at the time

What I wish was different

More opportunity to spearhead solo projects of interest and find my way to help the business

Advice

Engage yourself in the culture to have the best experience; when working on projects try and address questions before you are even asked those questions (be forward-looking, predictive)
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Network Planning Analyst Intern

May - August 2019 • Dallas, TX

What I liked

Exposure to a big company setting.

What I wish was different

More exposure to different departments.

Advice

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Corporate Tax Intern

May - August 2019 • Dallas, TX

What I liked

Fun culture, leaders worked with interns, willing to answer questions and teach me, laid back environment, got free flights to all Southwest destinations!

What I wish was different

Advice

Take every chance you get to travel!
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Forecasting and Operational Performance Analyst

May - August 2019 • Los Angeles, CA

What I liked

Fun work environment and great people.

What I wish was different

I wish it was a bit more structured with projects.

Advice

It was a great experience but if you can do the internship in Dallas and not LA.
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Flight Operations Intern

May - August 2019 • Dallas, TX

What I liked

The culture fit my personality and the people worked to help me become better at my job. My 'CoHearts' gave me meaningful work that actually made a difference in the company.

What I wish was different

I wish that I had been more prepared and taken more initiative to do bigger projects.

Advice

Don't take the position lightly, your work will be seen by the company and will leave a lasting impression for when you return.
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Maintenance programs compliance

May - August 2018 • Dallas, TX

What I liked

The culture at Southwest Airlines is second to none. The ability to be able to feel as if I was an analyst on the team full time was second to none.

What I wish was different

More work

Advice

For the first few weeks, it will feel overwhelming and you might feel like you are not cut out for corporate aviation, but stick with it as it will be an awesome opportunity
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Supply Chain Intern

May - August 2019 • Dallas, TX

What I liked

Amazing culture, people, loved coming to work every day. Southwest sets the bar high for other companies. It's a unique experience that anyone would love.

What I wish was different

Nothing, I loved it.

Advice

Take work seriously, but not yourself. It's an internship, but don't focus solely on work. Make time to network and get to know more people around you.
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Operations agent

February 2016 • Phoenix, AZ

What I liked

They offer great benefits, they offer paid training and free personal growth courses, tuition reimbursement, day in the field program, profit sharing/401k, union membership, flight and pass privileges. They have a great environment to work in that is diverse and inclusive.

What I wish was different

They run very lean with staffing, causing a lot of mandatory overtime which can interfere with studying or getting to class during the school year. Only guaranteed one day off per week. Company should have more programs to recognize their employees for working hard. Employees have to pay to park at the airport.

Advice

Embrace the work hard, play hard mentality. Be flexible.
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Corporate Tax Intern

May - August 2019 • Dallas, TX

What I liked

The culture of Southwest is truly unique. I enjoyed getting to know fellow interns and all of the events they had for us. Plus free flights were a huge bonus!

What I wish was different

The only thing I wish was different was there was not a housing stipend.

Advice

Having a fun-loving attitude and a servant’s heart will take you a long way!
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Facilities Projects Intern

May - August 2019 • Dallas, TX

What I liked

Company and department culture, leadership, organization of internship program, flight benefits, amazing and relevant experience that has helped me in my job search, working at a large company's headquarters, learning about a new industry, great learning experience opportunities (speakers, days in the field, lunch and learns)

What I wish was different

I commuted to Dallas from Fort Worth which was not fun

Advice

I encourage everyone to apply. They have positions for all types of majors. It's a unique experience with fun benefits and a great chance to learn more about how a large airline operates.
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Leadership Development Intern

May - August 2019 • Dallas, TX

What I liked

I loved the atmosphere and culture, it inspired me to live up to the challenge of the work I had.

What I wish was different

I wish I could've spent more time in other departments, SW is very open to that but I didn't take the time in my schedule to do that.

Advice

Take advantage of every opportunity and say YES to everything you can possibly do!
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Cargo Sales Intern

January - May 2019 • Dallas, TX

What I liked

The culture was amazing! The projects I had stretched me and provided me a way to add value and make a real impact. The flight benefits were a dream!

What I wish was different

I wish I would have gone to Costa Rica...

Advice

Go in looking for experience and a great time, not a return offer. They don't do return offers because they already get so many amazing applicants because EVERYONE wants to work for them. Their internship is still top notch and worth every second.
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Corporate Facilities Intern

January - April 2018 • Dallas, TX

What I liked

The Southwest culture is real. The interns have a lot of fun. Was assigned a lot of meaningful projects that were beneficial to my education and resume experience. Felt included in all department activities and learned teamwork lessons that I helped me be a better employee.

What I wish was different

It was hard finding a place to stay in Dallas near the Love Field Airport.

Advice

Do some studying about what it means to have a servant's heart, warrior's spirit and a fun-"luving" attitude. Don't take things too seriously. Find a balance between having fun and getting work done, but always remember to have lots of fun.
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Recruiter

January - May 2018 • Baltimore, MD

What I liked

Hands-on training and submersion into the company including weekly trips to headquarters in Dallas, TX. Special projects, many different opportunities to grow and shadow, by the end of the experience the intern is completing full lifecycle recruitment with autonomy.

What I wish was different

I wish it was longer. Experience of a lifetime.

Advice

Always ask for more work. They will let you fail and overcome, learn from the experience, and they will challenge you if you wish. The experience is whatever you make it.
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Supplier Performance Intern

September 2018 • Dallas, TX

What I liked

The company culture and the analytics work I was doing

What I wish was different

Wish it was full time rather than an internship

Advice

Work Hard
1 person found this helpful

Powerplant Engineering Intern

May - August 2018 • Dallas, TX

What I liked

What I wish was different

Advice

Drive your internship. Ask for more work and experiences. Show that you want the challenge, and that you are interested in learning all they have to offer.
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Heavy maintenance engineering

September 2018 • Dallas, TX

What I liked

The people and culture

What I wish was different

Advice

Always strive to be the best
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Software Engineering Intern

May - August 2018 • Dallas, TX

What I liked

The company culture, mentor-ship from amazing individuals, great opportunities to showcase my technical abilities in front of top executives in the technology department, opportunities to work with full-time software engineers, learning personal/communication skills by working with a team of peers. FREE STANDBY FLIGHTS EVERY WEEKEND.

What I wish was different

Advice

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