The company, overall, didn't pay well. Their raises were extremely inadequate. During my final year of employment I was offered a 10 cent raise that was labeled as a cost of living increase. While you may be promoted to over positions, as I was, you aren't always paid for those positions. I was w...
The position of QA Specialist spends their day listening to inbound calls to agents within the company and critiquing each called based off of various requirements/expectations. You then send each feedback session to the agent's supervisor for it to be reviewed. This is done for an entire full-ti...
Quality Assurance
Day in the Life
Hospitality
Royal Caribbean Cruises
