Bungie

Helpdesk Support Technician

July - October 2020 • Issaquah, WA

What I liked

One of the things I enjoyed the most was the people. Every single person I worked with was overflowing with knowledge and was eager to share it. During my time at Bungie, I gained invaluable insight into the immense amount of work that goes into keeping the technological infrastructure of a decently sized game company operating securely and affectively. I learned about automative technologies, corporate data retention, computer and game console hardware deployment and maintenance, as well as experience working in a live data center (one of my favorite parts), networking infrastructure in games and information technologies, experience with Perforce version control, not to mention task allocation and time management on large, multifaceted projects, and so much more.

What I wish was different

The only regret I have is that I didn't get to spend as much time there as I would have liked. Though my contract was only supposed to be three months long, I later received an offer to have it extended to December. Seeing as this was going to be overlapping with my last Fall semester at DigiPen, I decided to try and have my experience acknowledged as an "internship for credit." Unfortunately, after a long and arduous dispute with DigiPen administration, my internship was ultimately declined for not being "related enough to my degree". In order to graduate on time (Spring 2021), I had to have the GAM credits for this semester, and working both a full-time job at Bungie while also trying to contribute to a student GAM project (not to mention other CS classes) just wasn't feasible; I had hit my limit and was spread too thin. Seeing as I'm so close to graduating, I made the painful decision to decline the extension, thus prematurely ending my experience at Bungie to fully focus on my studies and graduate. It wasn't easy to get that job, and I hated to part ways with Bungie. I just hope another job opening will present itself in the future, whenever that me be.

Advice

Probably a stereotype but... ASK QUESTIONS, about everything and all the time. I learned the most about workflows and useful technologies by asking my coworkers about their experiences. The lessons I've learned from other peoples' experiences has saved me hours of frustration and has even drastically changed how I utilize various technologies in my own personal life.

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