The job was fun and getting to know the store layout and helping customers was nice. I loved stocking and putting out items.
What I wish was different
The training was unpaid and was a lot for one day. I was thrown on the register without completing full training on it. So I wish training was more thorough.
Advice
Be prepared to do every task, stocker, cashier, and sales rep.
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Sales associate
July 2020 - August 2021 • Queen Creek, AZ
What I liked
My co-workers were amazing and felt like a family
What I wish was different
Some of the ways to deal with customers who threw tantrums to get their way
Advice
You need to be patient have a positive attitude there are people who are being really mean and try to ruin your entire day or week
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Customer Service Associate
May 2021 • Geneva, IL
What I liked
I really enjoyed the company of my coworkers. They were all super helpful and friendly. They also were very welcoming when I started training. Overall, great experience to have them by my side.
What I wish was different
There were some days where I wished customers could see things from my point of view and understand better. Customers got very difficult sometimes.
Advice
If you don't know how to handle a situation with a customer, pass the buck to your manager, they always know how to ease the situation.
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Sales
February - August 2019 • Vallejo, CA
What I liked
Being with amazing coworkers.
What I wish was different
Advice
Be patient with customers.
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Cashier
June - August 2018 • Beaumont, TX
What I liked
What I liked about the job was meeting new people everyday. Customer service was the motive for all of us and being able to meet people and help them with their needs was the best.
What I wish was different
There isn’t much to change, the company is a well designed business. The only thing that could have been changed was more staff. At times we were low on help, especially while closing. Having more people is what I would could be different.
Advice
Bed Bath and Beyond is definitely a good place to work, the experience of learning customer service was key. It doesn’t only help within the bsuniess, but throughout daily activities. The advice I would give is just be able to take the time to learn how to truly use customer service and embrace it.
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Cashier
June 2019 • Denver, CO
What I liked
Helping customers
What I wish was different
Sometimes it was very busy and it made it hard to get breaks
Advice
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Cashier / Sales Associate
January 2017 • Olympia, WA
What I liked
I love connecting with customers and building connections so that they remember me when they come back.
What I wish was different
I don’t wish anything different. The job was very accommodating and I enjoy working with such wonderful fellow coworkers
Advice
One piece of advice I would share is to connect with customers. It makes a big difference not only in the customers experience but the job experience as well. Having customers come back knowing that you can help them and share their life experiences as well.
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Retail
April 2016 • Palmdale, CA
What I liked
The overall experience
What I wish was different
Updated technology.
Advice
Take it as it comes. You learn a lot and even though it's just a retail job it taught me so much and helped me grow as a person.
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Sales Associate
June - August 2017 • New York City, NY
What I liked
I liked interacting with customers and helping them with everyday needs
What I wish was different
That we could sit down once in a while
Advice
Just be yourself. As for confiddence, fake it till you make it. But don't seem so confident that you look cocky. Because that makes you look stupid. And always remember that it does not hurt to ask questions. Its better to do the right thing after asking a question, then do the wrong work because you were too stubborn or anxious to ask your senior co-workers around you
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Sales Associate
May - August 2019 • Larkspur, CA
What I liked
As someone who has never worked in retail before I got a glimpse of the other side of a business. I found a great appreciation for people in the stores who are really helping a company flourish. As a marketing major a got a real understanding of consumer behavior and peoples purchasing decisions.
What I wish was different
I wish to have experienced different departments of the store. I also wish I could have a better understanding of the day to day role the store manger has on the floor and in the office.
Advice
Pay attention to everything. Details on why products are in certain places of the store, strategies behind selling the items that are in the weekly ads, consumers buying behavior, customer and employee interaction. I took everything as a learning experience. I found that there is a particular reason a retail store does business the way they do.
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Sales associate
June 2017 • Riverhead, NY
What I liked
My coworkers, including other associates and managers are extremely kind and supportive. We work in a well rounded team environment that keeps each other driven, even when days are busy.
What I wish was different
Customers can be extremely rude and impatient, even when you are doing all you can for them. I wish they were kinder and more understanding.
Advice
Even when things are slow, find projects to do around the store. The more effort you show, the more your manager will notice and this an lead to either pay raises, an easier time taking days off, or even getting promoted to a higher position.
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Sales Supervisor
April 2018 • Doral, FL
What I liked
I enjoy being supervisor at the front end because it has taught me time management skills, how to work quickly, how to resolve issues, and how to engage with people in a friendly way.
What I wish was different
I wish the pay was different. In a store, we are providing a service and many people take advantage of that.
Advice
I think there is a lesson in everything. You may not want to work in retail for the rest of your life, but learn all that you can from it because many things can actually be applied to other fields of study.
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Customer Service Representative
June 2013 • Burlington, MA
What I liked
Gaining work experience
The job location
The majority of my co-workers
Flexible shifts
What I wish was different
Overall the position is straight-forward so there is nothing I would change
Advice
As a customer service representative, you have to be remain professional when dealing with difficult customers.
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Sales Associate
July - September 2019 • Seattle, WA
What I liked
The co-workers were patient and helpful.
What I wish was different
Advice
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Sales Associate
February - August 2019 • Beaumont, TX
What I liked
I thoroughly enjoyed the experience of directly interacting with customers to help them have the best experience possible.
What I wish was different
I wish I had more time with the company to learn multiple positions.
Advice
Go in with a positive attitude and the willingness to learn.
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Sales Floor Associate
February 2019 • Chico, CA
What I liked
Works around school schedule
What I wish was different
More opportunities for advancement
Advice
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Sales Associate
July 2017 - September 2018 • Coeur d'Alene, ID
What I liked
How nice all of my coworkers were and they trained me well
What I wish was different
I wish they trained me a little more
Advice
If you plan on working at Bed Bath and Beyond, be prepared are a lot of annoying retail questions and sales.
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Sales Associate
May 2017 - August 2018 • Arlington, TX
What I liked
Flexible hours and friendly environment
What I wish was different
Advice
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Retail
August 2015 • Salt Lake City, UT
What I liked
I like how any store I worked at was extremely flexible with my shift availability.
What I wish was different
Trying to communicate between stores was always difficult.
Advice
Make sure that you are able to handle being on your feet all day and have good teamworking skills.
