http://www.bedbathandbeyond.com

Bed Bath & Beyond

Sales Associate

May - August 2021 • Wilson, NC

What I liked

The job was fun and getting to know the store layout and helping customers was nice. I loved stocking and putting out items.

What I wish was different

The training was unpaid and was a lot for one day. I was thrown on the register without completing full training on it. So I wish training was more thorough.

Advice

Be prepared to do every task, stocker, cashier, and sales rep.
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Sales associate

July 2020 - August 2021 • Queen Creek, AZ

What I liked

My co-workers were amazing and felt like a family

What I wish was different

Some of the ways to deal with customers who threw tantrums to get their way

Advice

You need to be patient have a positive attitude there are people who are being really mean and try to ruin your entire day or week
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Customer Service Associate

May 2021 • Geneva, IL

What I liked

I really enjoyed the company of my coworkers. They were all super helpful and friendly. They also were very welcoming when I started training. Overall, great experience to have them by my side.

What I wish was different

There were some days where I wished customers could see things from my point of view and understand better. Customers got very difficult sometimes.

Advice

If you don't know how to handle a situation with a customer, pass the buck to your manager, they always know how to ease the situation.
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Retail Associate

July 2019 • Vienna, VA

What I liked

Gaining experience to put on my resume Great coworker team, company culture Convenient location Flexible hours

What I wish was different

As this was my first job, I wish that I had applied to this job sooner. I discovered that it is necessary to fill out 15-20 applications before I get called in for an interview.

Advice

Don't be afraid to apply to any summer job you may be suited for. Don't be picky or choosy about what your first job is, but try for something local that would provide experience for you to put on your resume. If you don't hear back, expand the scope of your search. Make a list of stores or companies that are local to you and research them to see if they are hiring. Services like Glassdoor and ZipRecruiter are immensely helpful in expanding the scope of your search and allow you to discover opportunities that you may not have known existed in your area.
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Sales

February - August 2019 • Vallejo, CA

What I liked

Being with amazing coworkers.

What I wish was different

Advice

Be patient with customers.
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Cashier

June - August 2018 • Beaumont, TX

What I liked

What I liked about the job was meeting new people everyday. Customer service was the motive for all of us and being able to meet people and help them with their needs was the best.

What I wish was different

There isn’t much to change, the company is a well designed business. The only thing that could have been changed was more staff. At times we were low on help, especially while closing. Having more people is what I would could be different.

Advice

Bed Bath and Beyond is definitely a good place to work, the experience of learning customer service was key. It doesn’t only help within the bsuniess, but throughout daily activities. The advice I would give is just be able to take the time to learn how to truly use customer service and embrace it.
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Cashier

June 2019 • Denver, CO

What I liked

Helping customers

What I wish was different

Sometimes it was very busy and it made it hard to get breaks

Advice

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Cashier / Sales Associate

January 2017 • Olympia, WA

What I liked

I love connecting with customers and building connections so that they remember me when they come back.

What I wish was different

I don’t wish anything different. The job was very accommodating and I enjoy working with such wonderful fellow coworkers

Advice

One piece of advice I would share is to connect with customers. It makes a big difference not only in the customers experience but the job experience as well. Having customers come back knowing that you can help them and share their life experiences as well.
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Retail

April 2016 • Palmdale, CA

What I liked

The overall experience

What I wish was different

Updated technology.

Advice

Take it as it comes. You learn a lot and even though it's just a retail job it taught me so much and helped me grow as a person.
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Sales Associate

June - August 2017 • New York City, NY

What I liked

I liked interacting with customers and helping them with everyday needs

What I wish was different

That we could sit down once in a while

Advice

Just be yourself. As for confiddence, fake it till you make it. But don't seem so confident that you look cocky. Because that makes you look stupid. And always remember that it does not hurt to ask questions. Its better to do the right thing after asking a question, then do the wrong work because you were too stubborn or anxious to ask your senior co-workers around you
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Sales Associate

May - August 2019 • Larkspur, CA

What I liked

As someone who has never worked in retail before I got a glimpse of the other side of a business. I found a great appreciation for people in the stores who are really helping a company flourish. As a marketing major a got a real understanding of consumer behavior and peoples purchasing decisions.

What I wish was different

I wish to have experienced different departments of the store. I also wish I could have a better understanding of the day to day role the store manger has on the floor and in the office.

Advice

Pay attention to everything. Details on why products are in certain places of the store, strategies behind selling the items that are in the weekly ads, consumers buying behavior, customer and employee interaction. I took everything as a learning experience. I found that there is a particular reason a retail store does business the way they do.
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Sales associate

June 2017 • Riverhead, NY

What I liked

My coworkers, including other associates and managers are extremely kind and supportive. We work in a well rounded team environment that keeps each other driven, even when days are busy.

What I wish was different

Customers can be extremely rude and impatient, even when you are doing all you can for them. I wish they were kinder and more understanding.

Advice

Even when things are slow, find projects to do around the store. The more effort you show, the more your manager will notice and this an lead to either pay raises, an easier time taking days off, or even getting promoted to a higher position.
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Sales Supervisor

April 2018 • Doral, FL

What I liked

I enjoy being supervisor at the front end because it has taught me time management skills, how to work quickly, how to resolve issues, and how to engage with people in a friendly way.

What I wish was different

I wish the pay was different. In a store, we are providing a service and many people take advantage of that.

Advice

I think there is a lesson in everything. You may not want to work in retail for the rest of your life, but learn all that you can from it because many things can actually be applied to other fields of study.
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Customer Service Representative

June 2013 • Burlington, MA

What I liked

Gaining work experience The job location The majority of my co-workers Flexible shifts

What I wish was different

Overall the position is straight-forward so there is nothing I would change

Advice

As a customer service representative, you have to be remain professional when dealing with difficult customers.
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Retail Sales Associate

June - August 2019 • Daphne, AL

What I liked

I liked working on the floor and being able to help customers find what they needed in store or online.

What I wish was different

After being fully trained on the cash register, I was almost exclusively relegated to working there. Though I enjoyed operating the cash register, I would have loved to be able to work on the floor at least every once in a while.

Advice

It will improve your customer service skills because you are fully expected to interact with customers on a consistent basis. It is also important to be able to gain product knowledge relatively quickly because many customers will have questions about the items available in the store.
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Sales Associate

July - September 2019 • Seattle, WA

What I liked

The co-workers were patient and helpful.

What I wish was different

Advice

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Shipping and Receiving Material Handler

August 2016 • Oceanside, CA

What I liked

Made good connections and friends while working there

What I wish was different

More formal training

Advice

You should be good with people in a formal setting, customer service is emphasized so politeness and ability to multitask or work hard is a must
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Sales Associate

February - August 2019 • Beaumont, TX

What I liked

I thoroughly enjoyed the experience of directly interacting with customers to help them have the best experience possible.

What I wish was different

I wish I had more time with the company to learn multiple positions.

Advice

Go in with a positive attitude and the willingness to learn.
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Sales Floor Associate

February 2019 • Chico, CA

What I liked

Works around school schedule

What I wish was different

More opportunities for advancement

Advice

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Sales Associate

July 2017 - September 2018 • Coeur d'Alene, ID

What I liked

How nice all of my coworkers were and they trained me well

What I wish was different

I wish they trained me a little more

Advice

If you plan on working at Bed Bath and Beyond, be prepared are a lot of annoying retail questions and sales.
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