Gaining work experience
The job location
The majority of my co-workers
Flexible shifts
What I wish was different
Overall the position is straight-forward so there is nothing I would change
Advice
As a customer service representative, you have to be remain professional when dealing with difficult customers.
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Sales Supervisor
April 2018 • Doral, FL
What I liked
I enjoy being supervisor at the front end because it has taught me time management skills, how to work quickly, how to resolve issues, and how to engage with people in a friendly way.
What I wish was different
I wish the pay was different. In a store, we are providing a service and many people take advantage of that.
Advice
I think there is a lesson in everything. You may not want to work in retail for the rest of your life, but learn all that you can from it because many things can actually be applied to other fields of study.
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Sales associate
June 2017 • Riverhead, NY
What I liked
My coworkers, including other associates and managers are extremely kind and supportive. We work in a well rounded team environment that keeps each other driven, even when days are busy.
What I wish was different
Customers can be extremely rude and impatient, even when you are doing all you can for them. I wish they were kinder and more understanding.
Advice
Even when things are slow, find projects to do around the store. The more effort you show, the more your manager will notice and this an lead to either pay raises, an easier time taking days off, or even getting promoted to a higher position.
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Sales
February - August 2019 • Vallejo, CA
What I liked
Being with amazing coworkers.
What I wish was different
Advice
Be patient with customers.
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Sales Associate
May - August 2021 • Wilson, NC
What I liked
The job was fun and getting to know the store layout and helping customers was nice. I loved stocking and putting out items.
What I wish was different
The training was unpaid and was a lot for one day. I was thrown on the register without completing full training on it. So I wish training was more thorough.
Advice
Be prepared to do every task, stocker, cashier, and sales rep.
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Customer Service Associate
May 2021 • Geneva, IL
What I liked
I really enjoyed the company of my coworkers. They were all super helpful and friendly. They also were very welcoming when I started training. Overall, great experience to have them by my side.
What I wish was different
There were some days where I wished customers could see things from my point of view and understand better. Customers got very difficult sometimes.
Advice
If you don't know how to handle a situation with a customer, pass the buck to your manager, they always know how to ease the situation.
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Sales associate
July 2020 - August 2021 • Queen Creek, AZ
What I liked
My co-workers were amazing and felt like a family
What I wish was different
Some of the ways to deal with customers who threw tantrums to get their way
Advice
You need to be patient have a positive attitude there are people who are being really mean and try to ruin your entire day or week
