Customer Success Managers and Sales Representatives of Services

First, sorry for the jargon, the logistics industry loves it! Coyote is a non-asset based freight broker (equivalent to 3PL or 3rd Party Logistics). What this means is that Customers (usually large companies like Coca Cola) sell us freight that needs to be moved, which we then broker out to our...

Potentially, CH Robinson has the resources to open up a wide array of Logisitc Industry experience for a new undergraduate. To be honest, I knew nothing about Logistics and learned a LOT, but was not passionate about the business in general. You need to be ready to work early hours to late hour...

As I remember there was some kind of mentorship type efforts made my leadership to pair tenured team members with new staff. Managers sat next to their staff in a bull-pin type seating arrangement, so access to leadership was readily available.

When looking to apply at C.H. Robinson, I would advise first to have professional dress attire. Although the company is relaxed in terms of dress once hired, looking the part of a traditional sales person is key. Secondly, logistics is a very competitive industry and C.H. Robinson is the largest ...

You will have good support from management and upper management but they will still expect a lot from you. If they see you have what it takes, they will push you. Don’t resist, take it as a compliment and use it to prove you are as good as they think you are. Hope this helps!

As an Account Manager, you will have a base salary to start, roughly around $40,000-45,000. They also offer commission based on your monthly revenue from your accounts. Don’t be afraid to negotiate at C.H Robinson for hire pay, as your job is to negotiate prices with customers every day. If you w...

As an Account Manager at C.H Robinson, your job is essentially an inside sales role. Your job is to maintain and grow existing business while also looking for additional leads for your sales team. Your accounts are not based on your location. For example, I was based out of Wichita, KS but manage...

I enjoyed the community engagement projects we participated in. The pay was fair as well. I did not like how mid and upper management engaged as an exclusive club looking out for each other and promotions only happened amongst the group and other people struggled to get beyond the branch level in...

Suntrust gave very in-depth training into system processes, how to sell and management training for those interested in pursuing leadership roles. They provided plenty of training for people who were interested in it.

The ability to learn fast, a positive attitude, and persistence. The first two years are difficult, because you are expected to build your own book of business from the ground up.

Generally after 12 months you will be eligible to move into an analyst position or secure a series 7 designation and move into a Merrill Edge financial sales position. Also, you can choose to move into a management position within the call center environment.

IBM is changing the name of the position so it may be called "Solutions Sales Representative" now. It is the same position though. You need to be able to pitch a product successfully to the interviewer. They want someone who is a leader and is a self-starter.

I liked the Front End supervisor job at Home Depot. I oversaw the entire front end including 29 direct reports. I needed to oversee the entire front-end including the garden center when it is open. The best part of that job was working with people just entering the workforce. Most of our cashiers...

It will be a behavioral interview, they really like to hire people who are passionate and unique, so make sure to be casual and be yourself! Make sure to talk about your interests and passions, how you have applied those interests, talk about volunteer work and any social justice areas you're par...

In the mornings I usually check the SMS platform and asses how many messages/emails have collected overnight and that I need to respond to. Answering messages and emails is the bulk of the work. Usually there are several meetings that I attend every day, whether individual team meetings, where we...

Depending if you are part-time or full-time, a work-life balance should be fairly easy to maintain. This is not a job that comes home with you and typically once you clock out you are done for the night. The store I worked at was very understanding of my scheduling needs and I had no issues balan...

You need to be able to handle more than one task at a time, efficiently and to switch between tasks easily. You must be comfortable dealing with very upset or even confrontational customers or at least be able to conduct yourself professionally when faced with downright disrespect. You must be ab...

The job was challenging and perfect for problem solvers. I enjoyed working to help customers and contractors do simple tasks like checking out or returning, to more complex tasks such as special ordering or fixing and special order issue. Home Depot was a great company to work for. They give gre...

it really depends on the employee himself. the role has a lot of managing different stakeholders. so if a CSM has project management interest, then he can go that path. i think the role gives an opportunity to make sure the person knows how to interact with customer, how to bring value through th...

Cisco's customers are a valuable asset and main component. if there are no customers, there is no business. From that perspective, a customer's success relationship with the company guarantee a business continuity and upsell opportunities. from here the Customer success manager role is critical ...

There are three main characteristics that I believe make for a good GTMA, being eager, personable, and malleable. Coming in early and staying late is unfortunately part of the job description for many early careers and mid-late year careers alike. When I say to be eager, I want to make it clear...

When applying for a sales job, the most common question has been about an experience encountering with a difficult situation, whether it was sales based or a customer satisfactory related. When answering such a question one most be honest and think of the most difficult sell one has done or one o...

I would focus on customer services skills and experience, communication skills, and the ability to follow through on tasks. I would also talk about technology skills, including experience with databases and the ability to learn new technology quickly.

Most of the day is spent answering questions via phone and email regarding a conference. Depending on the exact role, you may be fielding more general questions about registration and other conference details, or you may be working more closely with people who have a booth space. You also spend s...

Working at Dell EMC is fun in general. Dell does a great job hiring extremely capable, funny, and creative people; the culture and commitment to diversity is real. Vendors love to bribe the sales force, so you can expect free food, gadgets, and swag on a semi-normal basis. Company programming is ...

There is no such thing as work life balance. Your schedule is centered around the needs of the business. 9-10 hours shifts. Requirement to work overtime. You will work all holidays. And if you want to take a vacation. You must schedule and get approval months ahead of time.

It can be very hectic. It invloves dealing with a plethora of different personalities and accompanying problems. Just think of how annoyed you get when something doesn't work on your phone or when you personally have lost your phone etc. These are the problems you will be dealing with. Add to tha...

I worked for corporate Verizon, not the authorize dealers (franchises like Diamond Wireless, Wireless Plus, Wireless Zone, etc.), with that being said, the main qualities that were highlighted during my time with corporate Verizon were the following: how to deal with pressure both from the genera...

Verizon Solution Specialists begin at $15.85 per hour plus commission. Corporate Verizon hires Full Time Only. During my time there, we were told that Part-Time can be given but the whole district of Los Angeles County, Orange County, and San Bernardino Stores never had a single part-time employe...

What I liked was that there were experienced people around that I can reached out to if I had questions, the Skype chat was also helpful. If you like beer, at certain times of the week, you can get free beer. Everyone I worked with were very nice as well. What I did not like about working there,...

When it comes to being a Customer Service Specialist at Sherwin-Williams Paint Company, ownership over your personal work is key. In this role, the employee is in charge of all steps which involves greeting the customer, advising them on certain products, accurately entering the order into the sy...

When it comes to being a Customer Service Specialist at Sherwin-Williams Paint Company, ownership over your personal work is key. In this role, the employee is in charge of all steps which involves greeting the customer, advising them on certain products, accurately entering the order into the sy...

Since NowPow’s main Office is in Chicago, my day consisted of several meetings with the different teams and clients. I was allowed to participate in on-site meetings as well which was fun. When I wasn’t in a meeting, I would research different organizations as an attempt to increase the resource ...

Training was very intensive. In the group of new hires I was in, we trained for 4 weeks before we were assigned to the phones. Most of the 4 weeks were spent learning about Anheuser Busch, it's products, and the phone and data entry systems the company was using.

As a new employee, it should not be expected to have a schedule 9-5 and regular week ends. My week ends were usually Wednesday/Thursday. It should be expected to have your lunch time at 4 or 5 pm when starting in the position (unless an employee chooses to work at night, which is typically easier...

There is an extensive training before employees are assigned "to the floor" (take real calls) so you can be confident you will be ready by the end of the training. Each employee has a different schedule, assigned by lottery and seniority. I wanted to start as early as possible and the earlier tim...