In the grand scheme of things, how does the role of a customer success manager at Cisco help accelerate the company's mission?

In the grand scheme of things, how does the role of a customer success manager at Cisco help accelerate the company's mission?
2018-07-12T23:46:46Z 1
2018-07-12T23:46:46Z

Customer Success Manager at Cisco

over 1 year ago
Cisco's customers are a valuable asset and main component. if there are no customers, there is no business. From that perspective, a customer's success relationship with the company guarantee a business continuity and upsell opportunities. from here the Customer success manager role is critical in this equation. Listening to what the customer is experiencing after purchasing the product and enhancing and improve it contribute directly to Cisco's success.
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