The Cheesecake Factory

Restaurant Server

May - August 2021 • Sterling, VA

What I liked

Great coworkers

What I wish was different

I wish I could have had more experience prior to make more money.

Advice

High stress, tests what you can and can't handle

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barista/dessert finisher

June 2021 - February 2022 • Tacoma, WA

What I liked

I loved the community! I worked in the front, but I got to meet staff from the kitchen and the bar. We depended on each other and had fun working.

What I wish was different

I wish I had been able to keep up with the late hours. As a student, this was hard.

Advice

I would advise oncoming workers to relax, enjoy the cakes, and be kind to everyone you encounter! You’re gonna need them :)

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host

May - August 2022 • Virginia Beach, VA

What I liked

The management there was so understanding and with any problems or conflicts you had with scheduling and stuff they took that into considerations and really understood.

What I wish was different

Advice

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Server

November 2019 - March 2020 • Coral Gables, FL

What I liked

Fast paced

What I wish was different

Management

Advice

Don’t make mistakes

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Hostess

August 2020 • Nashville, TN

What I liked

The environment and how nice and willing everyone is willing to help.

What I wish was different

Advice

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Busser

May - August 2019 • Southlake, TX

What I liked

Scheduling using an app was really helpful

What I wish was different

How managers dealt with certain issues

Advice

Stand your ground, don't get taken advantage of, but help people out.

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Restaurant Host/Hostess

June - August 2019 • Marina del Rey, CA

What I liked

I enjoyed the active work environment, friendly co-workers, and the fact that two days on the job were never the same. The hours were flexible and the general manager was exceptional - always welcoming and open to hearing my concerns. This is a great first job for students and a very fun summer job for anyone.

What I wish was different

I felt that I was often given too many tasks to attend to at once and often felt overwhelmed. This specific restaurant also had issues with scheduling and reprimanded me for having to leave during my "out" time. The restaurant could also improve on recognizing hard work and giving more appreciation to its employees. I also believe hosts should not have to clean the restrooms since they occasionally have to handle food and are always in direct contact with menus.

Advice

Don't be afraid to speak up to the General Manager if something is wrong, pay close attention to memorizing tables and asking questions during training, and stay busy by completing side jobs in the spare time. To advance to being a server, voice your desire to the GM.

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