About Sutherland

Sutherland is a process transformation company focused on helping Fortune 1000 companies rethink the way business gets done. Whether transforming your financial processes, applying analytics to customer care, or leveraging experience design to build a customer journey map, we are experts in reengineering process.

We design exceptional customer experiences for the digital age, by deconstructing your business processes, rethinking, rebuilding, and delivering them back smarter, more efficient and more effective than before.
We're the people behind the screens, the clicks, the voice commands and all the points in-between where customers connect with your business. We're where people and process come together.


Customer Care Professional

July 2019 - August 2019 Houston, TX
“I enjoyed the office setting at Sutherland. I felt like an adult at work. Usually I work as a cashier and perform those duties along with customer service. At Sutherland, I had multiple supervisors, my own cubicle, access to a gym, assigned parking, name tag, and great co-workers. ”

Customer Service Representative

June 2018 - August 2018 Houston, TX
“The managers are mostly nice.”
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