http://www.sonesta.com

Sonesta International Hotels Corporation

Hotel Guest Service Agent

June 2022 • Irvine, CA

What I liked

I liked getting to know people and helping my team.

What I wish was different

A better Management and a more positive work environment.

Advice

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Recreation Intern

May - August 2018 • Hilton Head Island, SC

What I liked

I had an amazing female mentor/boss who really empowered me and gave me a lot of control over my own project. I was able to design my own event that helped engaged guests and their children in a fun awareness event about the sea turtle population on the island as well as how to care of the island to respect the natural life that lives there.

What I wish was different

The transition process with HR was very difficult. they did not present most of the "intern information" until late into the summer and there were also a lot of housing and roommate complications that were not handled with respect or efficiently.

Advice

Take advantage of every shadow opportunity. If your interested just ask. I was able to shadow the sales and catering manager for a whole day and still get my hourly wage.
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