http://www.shakeshack.com

SHAKE SHACK

Certified Trainer/Server

May 2021 - June 2023 • Plymouth Meeting, PA

What I liked

Doing my job

What I wish was different

Management

Advice

It helped develop my communication and social skills.
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Cashier

January - July 2023 • Somerville, MA

What I liked

I liked my team at shake shack and the flexibility. My team was very supportive and made the work environment enjoyable. I also had flexibility with my schedule just as long as I updated it 2 weeks prior.

What I wish was different

I wish there was more initiative on certain managers behalf when it came to how certain employees treated others. I wish the managers could help out more when you needed shift coverage.

Advice

One piece of advice I would share about my experience is to not let other people's attitude affect yours. In customer service you deal with a lot of people both rude and impatient. Hold your ground, be graceful and don't let their negativity affect you.
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Cashier

March 2020 - July 2021 • Los Angeles, CA

What I liked

I loved the environment with coworkers

What I wish was different

I wish there was more hours given

Advice

It’s a great opportunity to work as student
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Shack Trainer

May - August 2019 • Charlotte, NC

What I liked

Learning how to communicate with a large spectrum of people and learning some tips about hospitality, time management, and communication

What I wish was different

Wish I could've stayed longer

Advice

It may not be an internship or co-op, but the lessons learned are just as valuable
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Grill Cook

June - August 2019 • New Haven, CT

What I liked

What I wish was different

Advice

Make sure to be extra careful on the grill
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Line Cook

May 2021 • Westlake Village, CA

What I liked

-growth opportunity -pay -coworkers

What I wish was different

-management -training of new hires

Advice

There's a lot to learn and it my take you some time, but it's worth it in the end.
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Fast Food Fry Cook

June - August 2019 • Hartsdale, NY

What I liked

I enjoyed the company of my my coworkers and the cleanliness of the store. As well as the fact we we’re payed weekly.

What I wish was different

I wish I had given my self a day off instead of working every day of the week.

Advice

It’s important to stay calm and collected and not take criticism too personally.
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Team member

June 2019 • Kansas City, MO

What I liked

The environment

What I wish was different

The miscommunication between team members

Advice

Know how to manage your time
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Cashier

February - September 2019 • New York City, NY

What I liked

The pay, my coworkers and learning new things.

What I wish was different

My schedule and hours.

Advice

Don’t sign up for this job if you don’t really want to work!
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Cashier

February 2016 - August 2017 • Phoenix, AZ

What I liked

What I wish was different

Higher pay

Advice

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Team member

April - October 2019 • Miami, FL

What I liked

The pay

What I wish was different

Intensity of the work

Advice

Don’t be scared to put school first
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Trainer

January 2017 • Garden City, NY

What I liked

Good hours

What I wish was different

So busy

Advice

Not a bad experience helped bring in a good amount of money cause they always needed people
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restraunt

May - August 2019 • Kansas City, MO

What I liked

It was easy, fun, the pay was decent for the job and we got paid weekly. It’s not a typical fast food restaurant. Everything is made and prepared fresh every day.

What I wish was different

Nothing

Advice

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Employee

June - August 2018 • Tysons Corner, VA

What I liked

My managers were understanding and relatively flexible. My coworkers were helpful and understanding the inners goings on of Shake Shack was interesting.

What I wish was different

I should have tried other positions besides front of house.

Advice

Always go the extra step to help customers. I think it reflects the restaurant the best.
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Team Member

June - August 2018 • Lake Grove, NY

What I liked

The staff dynamics, flexible hours, and opportunities for overtime

What I wish was different

Advice

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Cashier

May - August 2018 • Lexington, KY

What I liked

I liked the people of the job.

What I wish was different

I wish that the type of job would have been different.

Advice

Be open minded going in to the job.
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