RESPONSE of Suffolk County is a nationally accredited, non-profit agency that provides a confidential and anonymous hotline for anyone who needs to talk. RESPONSE provides two types of telephone assistance lines and both are heavily dependent on volunteer talent. The crisis intervention hotline takes over 18,000 calls each year about a wide range of subjects - substance abuse, domestic violence, depression, family conflict, grief, suicidal thoughts among many others. The support line provides over 4,000 telephone "visits" yearly to individuals who are home-bound or have limited social support due to a physical disability or mental illness.