http://www.Rackroomshoes.com

Rack Room Shoes

Team Lead Manager

May 2019 • Seminole, FL

What I liked

Working with a good team, able to learn organizational skills, getting better customer service skills, learning to be a team leader for other employees.

What I wish was different

Better way of having a better schedule than working constant night shifts.

Advice

I would that you should always work hard and try to climb up the employment ladder to get more experience for other future jobs you may get and that can keep building on your skills.
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Sales Associate

August 2018 • Snellville, GA

What I liked

I loved my managers and my team.

What I wish was different

I wish I got paid more.

Advice

I would tell someone to develop real relationships with their staff.
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store associate

May 2019 - September 2020 • Providence, RI

What I liked

fast-paced, customer-focused

What I wish was different

better management

Advice

One piece of advice I would share about this experience is to be as patient. There's going to be days where the customers will have bad days and possibly be stressed from shopping (believe it or not) and in this position, the goal is to make their experience as peaceful and convenient as possible. So just breathe and have patience. It is your job after all.
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Sales Associate

January - October 2019 • Flagstaff, AZ

What I liked

Only one goal... Sale SHOES! So that meant being creative and learning your customers. Making sure you know your shoes and offer the right one.

What I wish was different

I wish there was a commission. We were often told to sale but just getting paid minimum wage is not as motivating enough.

Advice

Staff is small so if you are looking to work here be aware that it will be your priority. There is no room for missing a shift.
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Team Leader

January 2019 • Alexandria, VA

What I liked

It was easier to work at Rack Room as I had past experience working there when I was in high school. What I liked the most working there was meeting new people every day. Working with a group of people from different backgrounds.

What I wish was different

Nothing much. As long as the employees are well trained there's nothing else that needs to be changed.

Advice

Its a lot easier to work at a shoe place than a clothing place.
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Sales Associate

July - September 2018 • Orlando, FL

What I liked

Working at the mall and meeting new people

What I wish was different

management of the store from the higher ups and a schedule that was more flexible with full time school schedules

Advice

Get comfy shoes! You only get to sit down in 6-8 hr shift for barely 30min lunch break. And during high sales days, like back to school week, have your patience ready and your loss prevention skills on point.
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