Management, taking responsibility and action to unsatisfied customers, not getting blamed as front desk for not having any amenities, letting us sit down whenever we want, and so on.
Advice
Be ready for a lot of rude tourists and SF people because this hotel does not advertise what it is unless you read the fine print. Management does not care.
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Hotel Front Desk Clerk
July 2019 • San Francisco, CA
What I liked
Easy job
What I wish was different
Wish the pay was higher
Advice
You need to be very patient
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Front Desk Receptionist
May 2023 • San Francisco, CA
What I liked
Fun environment and you get to meet knew people everyday.
What I wish was different
Having to change rates
Advice
Very straightforward and have experience in customer service also Spanish and French and any other language would be great for this job
