I enjoyed solving customer's problems with their online banking and relieving them of any concerns they may have had with their bank accounts. Also, my co-workers were extremely helpful and freindly.
What I wish was different
I wish the 3 weeks of training would have run a little smoother because it was unclear at first what type of phone calls the interns would be taking and which ones they would have to transfer to a full-time specialist.
Advice
I recommend this internship/job experience to anyone, especially if you feel uncomfortable talking on the phone. It makes phone calls with unfamiliar people not as scary.
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Customer Service Representative
September 2018 • Sioux City, IA
What I liked
I love the staff I work with. I also enjoy working with the customers.
What I wish was different
I do not wish anything would have been different.
Advice
Keep an open mind and get out of your comfort zone. Also be confident in your skills and abilities- do not doubt yourself.
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Bank Teller
May - August 2019 • Lockport, NY
What I liked
I was blessed with the most considerate and patient trainers and managers. The work culture was positive and the chemistry between my peers was strong and motivating. They worked very well with my summer baseball schedule, they noticed that I had busy events going on after work and they helped trim my hours down so I could work and play baseball.
What I wish was different
I wish they would have had the position still open I wanted to return tot he Lockport branch. There was a change in management which didn't allow me to return anymore.
Advice
I would go in keeping expectations low because theres a lot of turnover.
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Bank Teller
June - August 2019 • St. Marys, PA
What I liked
I learned so much about finances and the employees there were so nice!
What I wish was different
I wish the hours were a little shorter because 8:30am to 5:30pm is a long day.
Advice
Training is a week long so be prepared for that!
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Summer help
December 2017 - August 2019 • Warren, PA
What I liked
Working with my coworkers.
What I wish was different
More interaction with the team I was apart of.
Advice
It looks good on a resume.
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Bank Teller Intern
May 2019 • Emporium, PA
What I liked
What I wish was different
Advice
One piece of advice I would share is to always be kind as you don’t know what some people are dealing with at the time that you are talking to them and they could be fighting back tears but still have a smile on their face and no one knows unless they tell you
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Communications Intern
June - August 2019 • Warren, PA
What I liked
My manager was very kind and allowed me to sit in on all of her meetings with her. She also gave me as much hands on experience as possible.
What I wish was different
Nothing.
Advice
Ask questions and give a lot of feedback to you manager.
