What I wish was different
The hiring process. Also, management. I was hired without condition and given a skimpy offer letter, without any explanation for commissions (since it is a base + commission job, and most earnings come from commission). I had asked and expressed my dissatisfaction when it was not provided during "training", a 3-day evaluation before actually making calls. This is a calling job, by the way. To my surprise and the other 25 new hires, this was actually a 3-day elimination trial. They hire a bunch of graduates who need jobs, tell them they have jobs, stick them in a room with some of the most condescending managers I have ever met, and then, without explanation, fire you. This was not told to me before hire. They also hunted you for a non-disclosure agreement, but I had the pleasure of not signing. It's a job about personal credit scores and the skills cannot be applied to the next job.