http://macyscollege.com

Macy's, Inc.

Sales Representative

May 2017 - March 2019 • Johnson City, NY

What I liked

What I wish was different

Advice

It was a great starting point to develop career skills!
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Retail Salesperson

December 2020 - November 2021 • Costa Mesa, CA

What I liked

New experience and ways to deal with costumers no matter the circumstances.

What I wish was different

More staffing. Due to Covid many people were laid off and we didn’t have enough people.

Advice

Be ready to show up to work with a healthy attitude. It helps get even through the busiest days.
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Buying and Merchandising Intern

June - July 2021 • New York City, NY

What I liked

I loved learning about the role of buying and getting to apply the skills I have learned in the classroom to real-life practices. I really enjoyed the company culture at Macy's corporate- I connected with some amazing people!

What I wish was different

I wish this internship had not been fully remote, because I would have loved to gone into the office and feel out a typical day as a buyer! This was the first year that the internship was offered fully remotely, due to COVID restrictions.

Advice

Internships are a great way to get your foot in the water to experience and test out what you like and don't like; do not be afraid of stepping into new roles, the roles you think you may least like, may be the roles that are most right for you!
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Marketing Intern

June - July 2021 • New York City, NY

What I liked

I gained invaluable skills during my time at Macy's. I shadowed meetings and developed a strong understanding of what goes into Macy’s campaigns and projects from a project management perspective. Through intern events, I learned about the retail industry, how it is changing, how a large company manages social publishing, and much more. I also had the opportunity to work with a team of interns to develop an innovative business idea that would help drive one of Macy’s Polaris Strategies. My team and I developed a three-pronged sustainability initiative aimed at building connections with Under 40 shoppers. We even had the chance to pitch our idea to senior leaders in a presentation competition!

What I wish was different

Unfortunately, due to the COVID-19 pandemic, we were online for the duration of the internship. I wish there had been an opportunity to meet everyone in person, but I understand why that was not possible. Other than that, it was a great experience!

Advice

Take advantage of the people around you! Everyone at Macy’s is so nice and happy to meet with you and talk about their job, career path, experiences, and offer you advice. It is easy to set these meetings up (just send an email!) and you will learn a ton of valuable information that will help you better understand the company and figure out your own next steps.
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Sales

June - September 2021 • Augusta, GA

What I liked

I enjoyed working with people but we mostly got the order together for curbside pickup

What I wish was different

More customer interaction

Advice

Dress professionally and learn all you can about merchandise and the floor.
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Marketing Intern

May - August 2021 • New York City, NY

What I liked

It was an awesome experience that led me to push myself and learn new skills. They were very helpful and taught me a lot while also pushing me to get out of my comfort zone and try new areas of business.

What I wish was different

It was remote because of COVID, and I wish it could have been in person in NYC.

Advice

It could lead to a potential job so make sure you take it very seriously and give it your all.
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Store Management Intern

June - August 2021 • Atlanta, GA

What I liked

I was given a lot of freedom and responsibility in this role. My mentor and other managers trusted me immediately to start making decisions around the store and knew I was capable of handling multiple tasks at once. The team was very caring and made me feel included, from celebrating my birthday, having me attend team lunches, and recognizing my achievements in management meetings.

What I wish was different

I wish communication had been better throughout the entire experience. Coming into a retail setting (without any prior experience) in the midst of a pandemic is challenging and hectic, but a bit more clarification on internship timelines would have been very helpful. As I said before, this internship was pretty hands-off in terms of my mentor constantly monitoring me, which was nice at some points but I often found myself wishing I had been more thoroughly trained.

Advice

Be confident in yourself. Being given so much responsibility and tasks may be overwhelming at first but by the end you'll find yourself answering questions of employees who have worked there for decades. And vice versa, ask your coworkers questions! They are a great source of information and most have experienced many of the things you'll be asked to do.
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Store Management Intern

June - August 2021 • New York City, NY

What I liked

Immersive Experience, learned the roles of a Store Management team and a OVM (Operations and Visual Merchandising team). Spent time in three rotational programs in my 8 weeks there and grasped different store concepts, customer relationship management and organizational roles as a leadership executive.

What I wish was different

I wish the program was more organized and their was clear direction given to my mentors/store executives. At times we had no clear role and were just expected to know what we were in charge of for the day. If there had been more direction from the hiring team/internship coordinators, our store would have been better prepared on how to coach and teach us.

Advice

Be prepared for an immersive experienced and go in open minded. The program has different hours than a 9-5 corporate job would have. Also be open minded to the placement you are given, it may not be your top choice and there isn't wiggle room to get moved to a closer location- meaning you may have a commute longer than you would like. Be prepared for a retail job, which can allow for a difficulty in work-life balance.
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Cosmetic Consultant

September 2017 • Burnsville, MN

What I liked

Learn lots of knowledge on different, popular cosmetics and skincare brands. Plus, you occasionally get free product to try.

What I wish was different

Advice

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Commissioned Sales Associate

October 2016 - June 2018 • Skokie, IL

What I liked

It was a nice experience as it was my first time being under commission, so my paycheck pretty much depended on my ability to sell to customers. I got to also get familiar with and meet a lot of different types of customers and people in general.

What I wish was different

I wish that the organization aspect of the stock rooms was a little different, because there were often times it would be hard to find what I was looking for because the stock rooms would not be organized.

Advice

The customer is always right. There may be times where you feel frustrated by the way a customer is acting, but it is important for you to keep your cool and not let it bother you too much.
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Merchandising associate

June 2018 - August 2019 • Spokane, WA

What I liked

The position allowed for flexible hours and allowed associates to plan their schedules around other obligations outside of the work environment. In addition, there was a good balance between working on your own and as part of a team.

What I wish was different

One job aspect which should be improved upon would be the on-site training. Many of the skills required for the position were not instructed in the on-site training, and were rather learned '"on the fly."

Advice

This position certainly enhances people skills and the ability to communicate effectively with other members of the team. Also, be prepared for early mornings (4-5am) as most of the work done by the merchandising team is done before store opening (10a).
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Human Relations and Social Media Intern

August 2020 • Fort Wayne, IN

What I liked

I like that I was able to independently create content for our social media pages based on what the employees thought was important. I also really loved giving new hires tours and hopefully giving them an exciting welcoming to their new job.

What I wish was different

I wish I had more guidance. I know with the cutbacks the company has made that people are limited to everyone is doing multiple jobs but often times I felt like I had no guidance and when I asked for assistance or had questions there was little to no help returned.

Advice

Stay persistent. I was often directed to take pictures of the team working together and being on the floor ready to assist customers but the employees never wanted their picture taken. I always respected their decision but it was hard to for me to feel like I was intruding their personal space when that was the direction given.
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Marketing

July - December 2019 • Temecula, CA

What I liked

The team dynamic was an especially pleasant part of this job.

What I wish was different

Training was very brief, I would have preferred to be trained for a few more days before I started.

Advice

Being adaptable and having the ability to cope with ambiguity is an asset that will either come with time or be reinforced as the job continues.
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Makeup Artist

May - August 2018 • Richmond, VA

What I liked

Apply make up on and show the customer a good products that works with their skin type.

What I wish was different

Advice

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Fitting Room Associate

November 2018 • Atlanta, GA

What I liked

It’s flexible for my to still go to school while I was working weekends

What I wish was different

For now, it’s good

Advice

Take advantage of the availability they give you and whatnot
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Sales Associate

June - September 2019 • Fresno, CA

What I liked

Flexible scheduling and friendly team!

What I wish was different

Less pressure to upsell and get credit.

Advice

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Shipping and Receiving Clerk

March 2015 • Chicago, IL

What I liked

I have a flexible schedule. Learning new skills from working in different areas and being pretty active.

What I wish was different

It was a more organized company.

Advice

This helped me understand what it like to work in retail.
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Department Store Salesperson

June 2016 • Austin, TX

What I liked

scheduling is good

What I wish was different

a raise every now and then.

Advice

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Merchandising

June - July 2019 • Sacramento, CA

What I liked

The people were cool and the job was easy.

What I wish was different

I definitely could have been utilized way better. I didn’t do much.

Advice

Be prepared to do nothing for a while.
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Inventory Control Clerk

May 2019 • Joppa, MD

What I liked

My work schedule.

What I wish was different

Hourly Wage Amount

Advice

Not for everyone
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