Island Hospitality Management

Hotel Front Desk Clerk

May 2018 - September 2019 • Medford, MA

What I liked

I enjoyed the people who I had meet and was able to make connections with.

What I wish was different

I wish I stood up for myself more with certain guest because even though it is about making the guest happy, front desk agents are not door mats

Advice

Be yourself. People want to meet other people who are genuine and actually care.

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Hotel Front Desk Clerk

May 2018 • Hollywood, FL

What I liked

I enjoy the face paced environment and the wide variety of problems to solve.

What I wish was different

I wish that there wasn’t such a high turnover rate due to the difficulty of the job.

Advice

Be prepared to multitask.

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