https://www.hfecorp.com/

Herschend Family Entertainment

Operations Intern

May - August 2021 • Branson, MO

What I liked

What I wish was different

Advice

Be aware that as an intern part of your job is to take the place of others when needed. This can work in your favor if it is a job you desire or work against you if it is a job you do not want.
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Photographer

June 2018 • Camden, NJ

What I liked

The Adventure Aquarium is an interesting business to seek employment. I enjoy getting to learn new things about marine life all the time. I'm studying mathematics so it was nice to step away and look at something else for a while. My department has some really amazing people too who are dedicated to their work.

What I wish was different

I wish they would stop messing with the way the commission works. I understand why it needed to change from paid-per-photo to a more sales based commission but the way it's set up now is completely unfair. It doesn't matter how great of a day you personally had. No one makes commission until we hit a certain revenue and on slow days it can be really hard to convince someone to purchase a $30 photo of something they already have a picture of on their phone.

Advice

Communication skills are very important. I've never been much of a talker but when you're the first person a guest sees when visiting the aquarium, you learn to get good at small talk and making sure everyone walks in with a smile. Developing my skills in communication have made me one of the most approachable employees on the floor. Body language is also key. Something else I've learned is that there's usually a set way to do things, but there's also exceptions. Not everything has to be done by the book. Get creative.
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