Follett Higher Education

Retail Salesperson

August 2016 • San Antonio, TX

What I liked

the people

What I wish was different

the way things were handled

Advice

very flexible

1 One person found this helpful

Sales Associate

May 2018 • Tempe, AZ

What I liked

The culture and community between the associates.

What I wish was different

Nothing

Advice

Never underestimate how many people come to get books on the first day of class.

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Temporary Team Member

July 2018 • Hayward, CA

What I liked

I enjoyed the experience. I enjoyed being able to learn more about what goes into a school bookstore, what goes into rush week, and what goes into helping all the new students on campus. It's a lot of work, but it's very rewarding to be able to help everyone who's a little lost.

What I wish was different

I wish I had been able to start earlier, as it really helped me learn the campus, and learn everything I would need to he a successful student.

Advice

One piece of advice I would share is: never be afraid to ask for help or a little guidance. That's what we're here for, and if one of us doesn't know the answer, another person most likely does, and we will find it out for you.

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Sales Associate

July - August 2018 • Lawrenceville, GA

What I liked

The experience to learn different functions within the organization.

What I wish was different

The HR side of it, to hold the employees more accountable and create better systems in place to make working more efficient and have it be more effective.

Advice

This is great way to start out show casing your skills within different parts of a company.

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Temporary Retail Associate

May - August 2018 • Lawrenceville, GA

What I liked

I loved my work environment. Everyone was very friendly and warm. I also learned many skills like customer service and communication.

What I wish was different

I wish I had found out about this job opportunity sooner. I would have loved working here early on in my academic career.

Advice

My advice about my experience would be to always look around for any opportunity, even if it is a temporary job. I would also like to say that if you are unsure if you will get the job or not, you should still apply, because they may call you for an interview and they may even hire you. This is a learning process, rejection and acceptance.

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Temporary Book Buyer

May - June 2018 • Manchester, NH

What I liked

I liked the friendly coworkers and the active work day.

What I wish was different

I wish that we could get transportation other than mileage reimbursed, since I did not have my own car.

Advice

I would say, please learn the job quickly because it is much smoother if you do ot make many mistakes while you work.

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Cashier

August 2018 • Tampa, FL

What I liked

Great hours and great staff

What I wish was different

stools for cashiers to sit on and more shifts available

Advice

the managers enjoy people who put pride into the job and are more willing to help those that do so

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Marketing Manager

August 2017 • Tallahassee, FL

What I liked

Being able to get valuable experience with marketing.

What I wish was different

N/A

Advice

Try and soak up as much information and experience you can.

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College bookstore

July - August 2018 • Mansfield, OH

What I liked

I love being able to serve people in little ways. Whether it was helping students find their textbooks, bringing them up at the register, or just reading them at the door, retail can be a great act of service if you choose it to be.

What I wish was different

Advice

1 One person found this helpful

Associate

June - August 2018 • Oakland, CA

What I liked

My coworkers were very friendly and helped me to learn my duties very quickly once I started.

What I wish was different

I wish that the hours had been structured slightly differently to better approximate employee need based on the number of customers that entered the bookstore during certain dates and times.

Advice

Working with textbook sales can be emotionally tiring because customers are often upset at book prices/availability. Stay polite and show as much empathy as possible.

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