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First Trust Portfolios

IT Help Desk Intern

May - August 2022 • Wheaton, IL

What I liked

I really enjoyed being able to do a lot of necessary work for a company's IT area, such as deploying operating systems, updating computers, and breaking old disks and hardware for disposal. Communication with other employees was very straightforward, and First Trust has a great work environment.

What I wish was different

Advice

Make sure to remember the instructions for the operations done by help desk employees (such as how to deploy operating systems).
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IS Enterprise Software Developer

June - July 2020 • Wheaton, IL

What I liked

First Trust struck an excellent, near 50/50 balance between education and project work. Because the majority of First Trust's software tools are made in-house, the learning curve was substantial. But regular guidance by mentors, dedicated training sessions, and accessible documentation overcame this barrier. I felt valued and invested in, and I enjoyed the relaxing, inviting workplace. I got to learn the Delphi language, explore client-side and database design, dive deeper into OOP, and code a new Windows application from the ground up. I even got to learn financial concepts through insightful department presentations. The project work challenged me, and the education I received will strengthen my career endeavors for years to come.

What I wish was different

Advice

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Business Operations Intern

May - August 2018 • Wheaton, IL

What I liked

The business environment, the ability to learn more about terms I was able to study in class and apply it to a real world setting. I liked the environment of learning through teamwork and being able to ask for help on anything.

What I wish was different

The different work I could do everyday as in being able to do something different.

Advice

Always be on time to everything and do things by the time they are "due" because your employer or manager will like you more if you are able to perform at the level they are asking of you.
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