First County Bank is an independent, mutual community bank, conducting business in Fairfield County, Connecticut, which is dedicated to serving individuals, families, businesses and nonprofit organizations. As a mutual, First County Bank operates under a set of core principles for the benefit of its customers, the community and its employees, rather than shareholders.
These core principles state that, we will;
- Satisfy the financial needs of our customers by offering a wide array of secure, innovative and relevant products and services with confidence and efficiency
- Deliver the highest levels of personal attention and service to our customers
- Maintain and enhance our commitment to support the community through participation and leadership
- Ensure our position as a strong and stable organization
- Foster an environment of diversity and inclusion for our employees promoting career development, teamwork, mutual respect and collaboration
We believe in…
- Mutuality & independence
- Being customer centric & service oriented
- Maintaining a strong community focus
- Acting as a trusted advisor to our customers
- Conducting business in a financially sound & profitable manner
- Continuing to evolve in response to market conditions
- Developing innovative products & services
- Encouraging employee collaboration & development