Education at Work

Microsoft Surface Support Engineer

December 2021 - June 2022 • Tempe, AZ

What I liked

I enjoyed the tangible knowledge I gained of real world products like the Microsoft Surface line. It was great being exposed to a genuine working environment in the field of tech, a simulation of what working at Microsoft might be like. Finally, I did enjoy the flexibility I was offered with this particular employer, who was fully appreciative of the fact that I was a full-time student.

What I wish was different

I wish the leadership had been more stable and in-charge of things. Life often became chaotic quite fast at this job, which was a non-issue to me - until it became my issue specifically.

Advice

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Human resources consultant

May 2019 • Cincinnati, OH

What I liked

Flexible schedule in a professional environment

What I wish was different

I wish the pay were higher, especially since I work in a location where all other employees make a minimum of 14 dollars an hour

Advice

Be prepared, it's very fast paced

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Brand Ambassador

August 2019 • Tempe, AZ

What I liked

I love that the company reached out and offered me a position based on my past experience.

What I wish was different

I enjoyed every part of the service and credit it for helping me get a job.

Advice

Filling out my profile on Handshake helped me attain a job and make my college dream a reality.

2 ${count} people found this helpful

Customer Service Representative

May - July 2020 • Roanoke, TX

What I liked

Friendly staff and managers and great co-workers.

What I wish was different

More training in regards to experiencing actual work.

Advice

It is really a trial by fire.

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Data Analyst

December 2018 • Norwood, OH

What I liked

I enjoy their work environment. Really flexible with class schedule

What I wish was different

Advice

1 One person found this helpful

Technical support

April 2019 • Sierra Vista, AZ

What I liked

The management team is amazing and very understanding. Their top priority is education and they definitely follow through with their mission and vision.

What I wish was different

I wish my team is notified when the road before hand.

Advice

I recommend to always speak up and ask questions. The team is great and there will be moments in which the information will be overwhelming. The team understands and will work with you if you are willing to work with them.

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Social Media Intern

January - May 2017 • Tempe, AZ

What I liked

It was a very flexible and current kind of internship, I will learning how to use tools that would help in the now in our very social world and I was working on lots of projects with creative freedom.

What I wish was different

Sometimes being managed was hard, since I worked from home for a lot of projects, but overall was great!

Advice

Make sure everyone within the company feels involved!

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Tutor

March - June 2017 • East Chicago, IN

What I liked

I loved being around the students and knowing that they were safe in my care. I also thought the supervisor was a nice and caring man.

What I wish was different

I felt like I was a babysitter. There was no real tutoring really happening aside from one project. The teachers in charge just sat talking to one another while the students did what they please. I wish more education could have been done.

Advice

Don’t expect much. It’s a great idea to have this program but there isn’t much education happening.

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Account Manager

June 2018 • Tempe, AZ

What I liked

Easy, straight-forward job with flexible hours.

What I wish was different

More professional management.

Advice

Try to find a job that offers Tuition Assistance

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Microsoft Technical Support

February 2018 • Salt Lake City, UT

What I liked

How flexible your schedule is. How they understand that your education comes first. Tuition assistance!

What I wish was different

The job is very boring. You sit at a desk all day and solve issues with MS Office.

Advice

If you are restless and want something more from EAW than taking chats, make sure to express that. Sometimes they can do something.

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Tech support agent

May - August 2019 • Tempe, AZ

What I liked

All student workforce. Good pay and good hours. Partnered with Microsoft, so good for resume.

What I wish was different

I wish the expectations were more clear and uniform. There was an expectation to work a minimum of 18 hours to meet the 16 hour requirement for tuition assistance. I notified 3 supervisors that I will be working 15 hours maximum during Fall 2019 semester due to academic commitments (busy class schedule) and they all told me it was not a problem. Well, come August, it was a problem and they asked me to resign. If I had known ahead of time, I would have started looking for another job sooner, and I would not have been unemployed for a month.

Advice

Demand clear and uniform answers. They want to make sure you have a good time working for them, but they sugar coat a lot of bad news.

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Microsoft Ambassador

March - November 2019 • Tempe, AZ

What I liked

call center for Microsoft

What I wish was different

nothing really it was good all in all, but more money would have been nice

Advice

its a nice place and the people you will work with are cool

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Student Worker

January - August 2018 • Cincinnati, OH

What I liked

N/A

What I wish was different

Manager problems

Advice

N/A

3 ${count} people found this helpful

Student Ambassador

May - September 2018 • Salt Lake City, UT

What I liked

Very flexible, fun environment, great perks!

What I wish was different

It can get dull doing the same thing over and over but if you like it then it's a perfect fit!

Advice

Make friends with everyone there! That will keep you sane!

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Account Manager (Financial Services)

June - August 2018 • Tempe, AZ

What I liked

The job was easy

What I wish was different

The pay and location wasn’t as good as it could’ve been

Advice

It’s definitely a good opportunity for resume building but it shouldn’t be something you’d want to do long term. It takes a lot of time to work your way up the ladder.

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