Dunkin Donuts

Restaurant Shift Leader

February 2019 • West Milford, NJ

What I liked

The regular customers really made this job amazing. Having the ability to really get to know the customers personally, was really a great way to feel connected to the community.

What I wish was different

I do wish that there had been more hands on training in the beginning. Once hired, there is a mass amount of online training that wound up being very useful in learning the job. I think it would be very useful within the company is they accompanied the training online with live on the job learning.

Advice

Don't get overwhelmed! The job gets easier as you go, especially after learning the regular customer's orders and the ebb and flow of business during the day. Ask questions of your other crew members to learn tips and tricks to get better and faster.

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Crew member

May - August 2019 • Jacksonville, FL

What I liked

The environment was really interesting, my manager was very caring and helped me learn everything at a very fast pace. Even the customers were very inviting.