http://doterra.com

DoTerra

Customer Service Representative

October 2017 - August 2019 • Pleasant Grove, UT

What I liked

Work environment Pay Perks

What I wish was different

Time off policy

Advice

It’s worth it.
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Customer Service Representative

May 2019 • Pleasant Grove, UT

What I liked

I had a great team who made work fun.

What I wish was different

I look back now and don't really know what I actually did this summer besides work, so I wish I had gone out and done some fun, memorable things.

Advice

Don't let the negative customer feedback get to you. Do your job well and don't look to outside sources for that validation.
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Member Services Representative- Dutch Speaker

April - September 2019 • Pleasant Grove, UT

What I liked

There was a very positive and supportive employee environment. The company and its leaders demonstrated sincere appreciation and concern for its employees.

What I wish was different

I wish that there would have been more education and clarification of how to handle different situations in my job.

Advice

Make sure that you get plenty of sleep and ask plenty of questions.
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Customer Sercic

August 2020 • Pleasant Grove, UT

What I liked

The environment and the benefits.

What I wish was different

N/a

Advice

Be sure to search for growth in the company.
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Customer service rep

March - August 2020 • Pleasant Grove, UT

What I liked

The fun work environment!

What I wish was different

Advice

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Human Resources Intern

May 2019 • Pleasant Grove, UT

What I liked

The people I had the opportunity to learn from and work with were by far my favorite part of my internship.

What I wish was different

I wish I would have made some goals before hand about the specific areas of HR I wanted to learn about so that I could have been more prepared to get specific experiences.

Advice

Do not hesitate to apply to an internship of interest even if you feel intimidated by it.
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Finance Reporting & Analytics Intern

December 2018 - May 2019 • Pleasant Grove, UT

What I liked

The people at doTERRA were awesome. I really enjoyed my team and the interactions between other departments. I always felt like there was someone wiling to help when I needed it, and never felt micro-managed.

What I wish was different

For me, the work became a little boring. I was able to get hands-on experience doing lots of different things, and entrusted with projects of my own, but the cubicle scene just wasn't for me.

Advice

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Process Engineer Intern

May - August 2019 • Pleasant Grove, UT

What I liked

The culture of work hard, play hard that exists at doTERRA. They treat they're employees super well and that made the experience even better.

What I wish was different

I wish I would've had the opportunity to be more in charge of a project so that I had something more concrete to present at the end of my summer internship.

Advice

Make sure you pay attention to the things you learn about that aren't directly related to what you're studying. I learned a ton about working with other people and how to manage differing opinions. This is something that will always be useful to me in my career but isn't what I'm going to school to learn.
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International Compliance Specialist

August 2019 • Pleasant Grove, UT

What I liked

I loved the culture that my team has, and I love all the new changes and projects that we had in the internship. I also loved the company and the different incentives that they have for all employees

What I wish was different

I would love to keep having project management experiences, all though there definitely was some I want to keep diving more into the process of developing markets.

Advice

Listen to what your manager, Team Lead and Supervisor have to say to you because, that is where you will learn the most as well as talk to your fellow co-workers, It is always nice to know that there are people willing to help you out. Don't be afraid of asking questions, it is better to understand the concept clearly than to not really understand it.
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Call center mentor

January 2017 - December 2019 • Pleasant Grove, UT

What I liked

Great company that tends to treat people fair

What I wish was different

Organization and planning sometimes felt off

Advice

It’s customer service, so expect to be helping people.
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Shipping Analyst

March 2017 • Pleasant Grove, UT

What I liked

It is a good job in my chosen career path.

What I wish was different

Nothing. I can't complain at all about it.

Advice

Actual experience on the job is very different from class work, so learn in the classroom, but prepare for it to change, because it inevitably will.
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Customer Service Representative

September 2018 • Pleasant Grove, UT

What I liked

I like how well they treat their employees and how they really value the customer service representatives. They know how important we are to the face of the company.

What I wish was different

I wish that there were more opportunities to go out for certain positions and raises. There aren't as many as I would have liked.

Advice

I'd say that if you are looking for a stable place with a consistent and flexible schedule, doTERRA is perfect for you. The company values its employees. I would get this job at least for a time while you are in school.
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International Accountant Intern

February 2019 • Pleasant Grove, UT

What I liked

They are extremely flexible and very understanding of ongoing school and work. UVU classes were very applicable to work.

What I wish was different

I wish the training would have been a little better.

Advice

Network as much as you can.
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Member services representative

May - August 2019 • Pleasant Grove, UT

What I liked

Great pay and coworkers.

What I wish was different

There was no commission work — not a lot of extra incentives.

Advice

It’s quite mundane, same thing every day.
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Call center

September 2019 • Pleasant Grove, UT

What I liked

Love the benefits!

What I wish was different

Less training

Advice

Go for it! Try out new jobs.
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HR Recruiter

February 2019 • Pleasant Grove, UT

What I liked

Lots of opportunities to learn and grow in the company!

What I wish was different

More chances to visit with the Senior Recruiters.

Advice

Try to get some experience in HR because it is applicable to almost every job and helps you appreciate the behind the scenes efforts!
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Customer rep

June 2019 • Lehi, UT

What I liked

Great benefits and a caring work environment

What I wish was different

Advice

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Customer Service Representative

March 2019 • Pleasant Grove, UT

What I liked

The environment is really great, many gifts, dinners, and parties. There are plenty of opportunities for advancement.

What I wish was different

I work in a specific international market that is very busy and stressful at times. I wish sometimes for a more relaxed job.

Advice

If you are looking for a job and have proficiency in a second language, I highly recommend working at doTerra.
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Technical customer response specialist

August 2017 • Pleasant Grove, UT

What I liked

Fun place to work and better than your average call center.

What I wish was different

I work I worked full time over the summer to save up for the school year

Advice

Internships are better than a year round job
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Trainer

October 2018 • Pleasant Grove, UT

What I liked

The culture and environment

What I wish was different

More hours

Advice

Do it! Be ambitious
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