What I enjoyed about Discover is that the company is very friendly to it's employees and offers lots of resources to it's workers! I was able to feel very comfortable in my work environment when it came to being productive.
What I wish was different
I wish there was more communication between supervisor and employee. I felt like there wasn't a consistent checking up on each employee making sure we are doing okay and understanding the work completely. I feel communication is a necessity in the workplace.
Advice
Observe everything around you to utilize your resources so you can be productive and efficient!
Be the first to mark this as helpful
Account Manager (Financial Services)
June - August 2019 • West Valley City, UT
What I liked
I loved how relaxed it was. We ultimately sit behind a computer and answer calls about Discovers Student Loans. The people you work with are so helpful and so fun too! It pays well.
What I wish was different
They have some very strict policies about missing days. You won’t get time off for a vacation unless you ask for it when you apply.
Advice
Definitely know what vacations you want to take before you apply! Let them know in the interview.
Be the first to mark this as helpful
Account Manager (Financial Services)
May - September 2018 • Phoenix, AZ
What I liked
Learning about loan processes and how they work.
What I wish was different
I wish the location was closer to me and that they were more opportunities to move through the company faster.
Advice
You are doing a lot of phone time, but the people you work with are all in your similar situation and the people on the phones are very relatable.
Be the first to mark this as helpful
Account Manager
May - August 2018 • Phoenix, AZ
What I liked
Good job with nice care for employees
What I wish was different
Training was long and a lot of information, but there were some key topics that were missed or breezed over that were essential to the job.
Advice
Pay attention during the training and make sure to always care about the customer on the other end of the line.
Be the first to mark this as helpful
Operations Intern
June - September 2017 • Riverwoods, IL
What I liked
Friendly corporate environment, great housing for interns, opportunity to communicate with important clients as an intern.
What I wish was different
A more comprehensive presentation of projects at the beginning of the summer.
Advice
Ask if there's anything else you can help with when work is thin.
Be the first to mark this as helpful
Marketing Intern
June - August 2018 • Riverwoods, IL
What I liked
During my time at Discover, I enjoyed leading my own impactful projects that brought value to the business. Additionally, the culture at Discover was extremely collaborative and cross functional.
What I wish was different
Advice
Network as much as possible. Everyone at Discover wants you to succeed and is there to help in your career journey.
1
One person found this helpful
IT Intern
June - August 2018 • Riverwoods, IL
What I liked
Good experience, professional environment, lots of helpful feedback from teammates.
What I wish was different
Nothing; it was perfect.
Advice
Ask lots of questions! Everyone is friendly and eager to help you learn.
Be the first to mark this as helpful
Software Development Intern
June - September 2018 • Riverwoods, IL
What I liked
- Great intern events (volunteering, meet the CEO and CIO, boat cruise, bowling, etc)
- Real work on a team for a product I use
- Free food here and there ;)
- Great support system with managers, mentors, and other interns.
What I wish was different
- More interaction with non-tech interns
Advice
- Meet the people you want to meet.
- Make the best of your time.
Be the first to mark this as helpful
Software Engineering Intern
June - September 2017 • Riverwoods, IL
What I liked
Placed on a real team, working on current technology (eWallets team). Lots of networking events, intern outings, and free food!
What I wish was different
Sometimes the work load was light, but that's to be expected.
Advice
If you want more work, go get it. If you want to learn about a new role, go ask someone. If you're unhappy about something, say something.
Be the first to mark this as helpful
Data and Analytics Graduate Intern
June - August 2023 • Riverwoods, IL
What I liked
The overall culture is very welcoming to try new things and learn various skills. Both of HR and onboarding team were helpful and willing to help with anything of concern.
What I wish was different
I would love to have learnt more logistical details earlier.
Advice
Ask a lot of questions.
Be the first to mark this as helpful
Corporate Risk Management Intern
May - August 2018 • Riverwoods, IL
What I liked
Huge program, lots of resources, very kind and welcoming people
What I wish was different
Lots of variation of events/experiences between departments, often not enough/not challenging work
Advice
Be outgoing and social with the other interns and within your department---it will really enhance the experience.
Be the first to mark this as helpful
Account Manager (Financial Services)
July - August 2018 • West Valley City, UT
What I liked
Discover has a great work environment and are dedicated to providing ways to help me succeed there as an employee.
What I wish was different
Advice
Be the first to mark this as helpful
Marketing Intern
May - August 2018 • Riverwoods, IL
What I liked
The people were amazing! Very supportive and appreciative atmosphere, interns and employees were all treated equally and well.
What I wish was different
More structured intern events.
Advice
Discover is a great place to work at any point in your career!
Be the first to mark this as helpful
Analyst
May - July 2018 • New Castle, DE
What I liked
Though I am not a mathematics major, this was a great opportunity for me to develop my communication and organization skills, as well as learning more about finances and mathematics.
What I wish was different
I wish my temporary assignment had not ended early.
Advice
The training is difficult, but it is worth it. You learn how to communicate with people without having to see them, and you meet some incredible people along the way. Overall this experience will help.
Be the first to mark this as helpful
Account Manager (Financial Services)
June - August 2018 • West Valley City, UT
What I liked
It's a very fun work environment! They have lots of different activities in the summer and there are also a ton of opportunities to grow and get promoted from within fairly quickly. Although it is a call center, the company is very people-focused, centered on always doing the right thing, and also communicating to their customers in a refreshing and positive way. The pay was great for a starting position and they also had healthcare and retirement benefits. They also have tuition reimbursement for business students.
What I wish was different
Advice
I really enjoyed my time there and there are lots of opportunities to climb the career ladder.
Be the first to mark this as helpful
Student Loans Representative
April - August 2018 • West Valley City, UT
What I liked
Great culture and work environment. It provided a great opportunity for introductory exposure to banking and lending practices.
What I wish was different
I wish I could have gotten more experience with other areas of the bank.
Advice
Learn as much as you can about the lending criteria and practices.
1
One person found this helpful
Accounting Intern
July - September 2018 • Riverwoods, IL
What I liked
Discover's culture really stood out to me. Everyone there wanted to see you succeed and was willing to help with any questions.
What I wish was different
I wish I could have spent more time in each group as I rotated through.
Advice
Always be willing to go out of your way to meet people in various departments and expand your network.
Be the first to mark this as helpful
Student Loans representative
May - August 2018 • West Valley City, UT
What I liked
I really liked the team that i worked on and being able to have a routine everyday. In addition, I also really enjoyed being able to constantly learn and grow within my department. There was always room to improve and move up.
What I wish was different
While .I enjoyed having a routine, there were times that I wished for more variety in the job. However, I did know the expectations going into the job.
Advice
To anyone entering this position I would tell them to not be afraid to ask questions. The more you know, the better you are at your job, so always take any opportunity to learn and go above and beyond.
1
One person found this helpful
Data Analyst Intern
June - September 2019 • Riverwoods, IL
What I liked
Everyone was willing to collaborate and wanted the interns to succeed.
What I wish was different
I wish we were able to collaborate with other interns on their projects.
Advice
Don’t be afraid to ask a lot of questions.
Be the first to mark this as helpful
senior account manager
June 2017 - July 2019 • West Valley City, UT
What I liked
It gave me a lot of experience in the customer service role, and it is skills I will continue to use in almost any job. It was a great way to meet a lot of new people, and I gained a lot of knowledge about student loans and finances.
