Crisis Text Line

About Crisis Text Line

Mental health is a top concern in our communities. As a Crisis Text Line volunteer, you can actively provide support to people struggling with anxiety, depression, loneliness, stress, and other difficult situations affecting their mental health. What’s best about this opportunity is that it is fully remote, which means you can be a changemaker for someone from the comfort of your couch.

Crisis Text Line provides free, confidential, 24/7, text-message-based support for people in crisis in English and Spanish. Our service is powered by volunteer Crisis Counselors who have received our training and are equipped to support others in their moments of need through active listening techniques, de-escalation strategies and empathy.

Volunteering at Crisis Text Line is a significant and rewarding experience. As you learn how to empathize with people’s unique struggles through collaborative problem solving, you may find yourself developing new skills in communication and self-awareness that can benefit both your personal relationships and professional life while making a positive impact in the lives of others.

To learn more, or if you have any questions, please visit our website or email We can’t wait for you to join our amazing network of volunteers.

Crisis Text Line is an equal opportunity organization. We celebrate diversity and are committed to creating an inclusive environment for all employees and volunteer Crisis Counselors.


crisis counselor

January 2023 - October 2023 New York City, NY
“Helping people.”

Volunteer Crisis Counselor

February 2022 Cleveland, OH
“Love how easy it is to access volunteering - anytime anywhere. Has taught me how to sympathize with and approach different perspectives. ”
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