City Bank was founded on the principle that happy and loyal employees create happy and loyal customers. Understanding what customers need and maximizing those relationships is the goal of every City Bank employee. Our philosophy of respecting and taking care of our employees is why we are able to hire and keep the best bankers anywhere. We are certain they are second to none.
Headquartered in Lubbock, Texas, City Bank has more than $2.5 billion in assets with 24 branch locations and 16 mortgage locations throughout Texas and New Mexico. Since 1941, City Bank has been committed to offering its customers revolutionary products and services to stay in touch with their needs. Through this commitment, City Bank offers additional banking services including mortgage lending, trust, insurance, investments, indirect lending and private banking.
Between 1995 and 2008, seven locations were added in Lubbock, six on the South Plains (four of which were sold in 2010) and nine other full-service locations in College Station, Dallas, El Paso (2), Forney, Grand Prairie, Houston, and Plano. In 2001, City Bank chartered a bank in Ruidoso, New Mexico, which became the largest bank in Lincoln County. Its three locations became branches of City Bank in 2014. In 2015, a new location opened in Dallas in the Uptown area. In 2019 City Bank acquired West Texas State Bank and with that, came the addition of six branches in the Permian Basin expanding our reach to Midland, Odessa (2), Ft. Stockton, Kermit and Monahans. City Bank’s Mortgage division also maintains non-bank offices in Abilene, Arlington, Austin, Beaumont, Celina, College Station, Dallas, Dripping Springs, El Paso, Forney, Houston, Lubbock, Plano, Ruidoso, and Southlake.
Growth and Capabilities
Besides the addition of new locations, City Bank has grown as an organization in many other ways. Our agricultural, consumer, commercial and real estate loan officers oversee more than $2 billion in loans. City Bank also serves 25 other banks through its correspondent banking department, one of the largest in the region. Additionally, City Bank’s Wealth Management department manages more than $250 million in assets, more than $220 million in customer investment accounts, and $270 million in deposits. The City Bank Indirect Lending department is one of the largest in the area and services about $200 million in auto loans.
City Bank maintains a state-of-the-art product development infrastructure. The enterprise technology team has assisted the electronic banking division in delivering some of the most innovative products, including an award-winning mobile app.
City Bank was one of the first Texas banks to sell crop insurance through its Windmark Insurance agency which now provides services in 15 states.
On May 9, 2019 City Bank stock began to publicly trade on the NASDAQ as South Plains Financial, Inc. (NASDAQ: SPFI). The decision to become a publicly traded institution was a strategic step to grow the organization. City Bank is the first Lubbock-based community bank to sell shares of stock to the public.
In more than 20 years, City Bank has grown from barely $40 million to more than $3 billion in assets. Along the way, the City Bank family has grown from 20 to more than 700 employees. Together, they make up the finest group of financial talent in the Southwest. City Bank’s success as an organization depends upon hiring, training, and retaining the very best people.
The world, and banking in particular, is changing very rapidly. City Bank strives to provide its customers with the best possible combination of safety, convenience and innovation in all of its financial products and services. As a company, City Bank will continue to focus on meeting the financial needs of all our many communities in a manner that will keep deposits safe and provide a good return on the investment of shareholders. For managers of this company, there is a focus on providing employees with the best possible working environment, with good pay and benefits and opportunities for growth and advancement. In return, City Bank expects its employees to focus on doing their very best to provide unsurpassed service to its most important asset, our customers. This is City Bank’s heritage and, most importantly, this is our future.
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