I would focus on customer services skills and experience, communication skills, and the ability to follow through on tasks. I would also talk about technology skills, including experience with databases and the ability to learn new technology quickly.
Most of the day is spent answering questions via phone and email regarding a conference. Depending on the exact role, you may be fielding more general questions about registration and other conference details, or you may be working more closely with people who have a booth space. You also spend s...
Day in the Life
Biotechnology Innovation Organization
Customer Success Associate