Call handle time and ability to solve more of customer problems
Advice
learn to control direction of conversation better
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Processing Specialist
April - July 2020 • Duluth, GA
What I liked
I liked being able to work remotely so I could work in either my college town or hometown.
What I wish was different
We were transferred units several times and I wish we had stayed in the first unit we were hired to.
Advice
Be prepared to sit in front of a computer 45 hours a week.
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Data Analyst Intern
May - July 2020 • Miami, FL
What I liked
The culture, my team, my manager, and everyone I had the chance to meet. I had a great time learning new technical skills in SQL programming language, Microsoft Azure, and Power Platform (Power BI, Power Apps, and Power Automate).
What I wish was different
I wish I had the opportunity to analyze data to create a report from scratch.
Advice
Prepare yourself to learn. Don't worry if you feel unprepared; you probably are. Just keep your mind open to learn new things and never be afraid of asking questions.
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Operational Risk Management Intern
June - August 2019 • Cutler Bay, FL
What I liked
I liked that I was able to gain experience in a corporate environment as well as gain analytical skills.
What I wish was different
I wish we were able to work with Compliance and complete more assignments.
Advice
Take time to consider the management team you are working with and see if the people are people you enjoy collaborating with.
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Data Analytics Intern
May 2019 • Miami, FL
What I liked
Great opportunity to learn about Analytics.
What I wish was different
I wish there were more interns
Advice
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Intern with the Product Development and Innovation Department
May - August 2017 • Miami, FL
What I liked
I worked with my supervisor to prepare prospals for excess and surplus lines products. It was very innovative and interesting working with the nonaddmitted market.
What I wish was different
I wish I was with other interns so I could expand my connections with other students working for Assurant.
Advice
Be able to listen and apply the knowledge your supervisor or mentor provides for you.