The appreciation of customers when going the extra mile to ensure their packages were delivered on the appropriate date they expected to receive them.
What I wish was different
That the job was worked in a two man team as it was difficult to spend over 10 hours a day 5-6 days a week alone in a van.
Advice
To remain constantly aware of your surroundings, and to do everything possible to ensure customers have a pleasant experience with the delivery of their belongings.