Everyone was kind, communicative, and willing to help me if I had any questions.
What I wish was different
The schedule was published weekly and could be different every week. This made it very difficult and inconvenient to find fit in other work or plans in between, as you wouldn't know what your schedule was before hand.
Advice
Make sure to make the most out of every experience. Although a lot of the work in this position was repetitive and not at all what I want to do in the future, I got a lot out of the experience through my day-to-day interactions. Working inside a clothing store, I had to interact with all kinds of people from different backgrounds and had many meaningful conversations with people by being willing to talk beyond just "that's where the jeans are."
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Brand Ambassador
August 2023 • York, PA
What I liked
I love the environment and the flexible schedule. I’m still there.
What I wish was different
I came in at a busy time so I didn’t have the traditional orientation experience.
Advice
Just send an application in anywhere you’re interested. You never know what’ll happen.
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Sales Associate
December 2021 • Bridgewater, NJ
What I liked
Flexible hours, working as part of a team
What I wish was different
I wish there were opportunity for pay raises. Store managers do not have the power to offer raises—it has to come from corporate and because of this your salary is essentially stagnant unless you get promoted to a higher paying position.
Advice
I think working in retail has given me a lot of transferrable skills; most notably effective communication. It teaches you to diffuse tense situations, think quickly, speak persuasively, and have confidence.
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Brand Ambassador
September 2021 • Petaluma, CA
What I liked
The work culture, flexible scheduling, and great discounts.
What I wish was different
N/A
Advice
Once you gain a basic understanding of POS software and customer service expectations, the job is smooth sailing.
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Store Associate
July - September 2023 • Paramus, NJ
What I liked
The discount is amazing and depending on the manager, you get to actually bond with your coworkers.
What I wish was different
There was one bad manager I should have written a report about. I feel like without her, the environment wouldn't feel so stressful.
Advice
If you have social anxiety or do not like crossing a stranger's (customer's) boundaries, try to not be on the sales floor.
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Brand Ambassador
June - August 2023 • Ponte Vedra Beach, FL
What I liked
I liked my coworkers as everyone was friendly and the work environment.
What I wish was different
When putting in my 2 weeks, I immediately was removed from the system. Had I known I would have waited to put my 2 weeks in.
Advice
Be vigilant as people try to steal.
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Brand Ambassador
May 2023 • Danbury, CT
What I liked
I liked gaining retail clothing experience specifically how stores would place products either within the front of the store or the back. I liked being able to work with customers where I was able to use customer service skills I developed with other companies.
What I wish was different
Honestly, nothing for that matter. I really enjoy working at American Eagle.
Advice
An advice I would give is be open to new experiences. I was able to develop my sales pitch skills as well as learn the specific products. You are going to make mistakes and that is okay. Keeping yourself accountable and asking questions along the way, will help you succeed in this position
