http://www.alorica.com
Alorica
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Overview
Reviews
8
Q&A
Customer Service Representative
February 2021 • Hampton, VA
What I liked
What I wish was different
Advice
It’s a very nice job for college students, picking my hours is very important to me to make sure I have money but can still attend my classes
1
One person found this helpful
Customer Service Correspondence Clerk
May - August 2019 • Sherman, TX
What I liked
It was fairly easy
What I wish was different
Less restrictions on phones
Advice
Its not for everyone.
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Customer Service Representative
October 2018 • Tucson, AZ
What I liked
Company culture
What I wish was different
Flexible hours
Advice
Great place to work
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Customer Service Representative
February 2018 - October 2019 • Tampa, FL
What I liked
I was not micromanaged and was able to work independently to solve customer problems. I advanced quickly within the company also.
What I wish was different
Alorica was not very supportive of my decision to attend school full-time and suggested that I drop classes to expand my availability.
Advice
Request a part-time schedule to ensure that you have a work and school balance.
1
One person found this helpful
Call center
May - August 2019 • Simpsonville, SC
What I liked
The family atmosphere
What I wish was different
The managers and their care for the workers
Advice
This job is not for everywhere you have to be patient and you have to love to talk to people.
1
One person found this helpful
Customer Service Representative
May - August 2019 • Newport News, VA
What I liked
The only good thing was the pay, which for an adult with bills/ a family wouldn’t be sustainable
What I wish was different
It was such a tedious job. I wish there was more time to be away from the phones.
Advice
It is monotonous. Be sure that you can mentally do one thing for 8 hours with no cell phone/ outside human interaction.
1
One person found this helpful
Call center representative
June - August 2018 • High Point, NC
What I liked
I’m not a big fan of Alorica.
What I wish was different
I wish it was more organized.
Advice
Be ready to deal with all tupes of people over the phone and in the work setting.
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Customer Service Representative
July 2018 • San Antonio, TX
What I liked
What I wish was different
Advice
Apply for jobs even if you think you are under qualified, because you still have a chance of being hired
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