https://careers.alaskaair.com/

Alaska Airlines

customer service agent

February 2021 • SeaTac, WA

What I liked

I liked how fast-paced the environment and how it continuously fosters diversity.

What I wish was different

I wish I had the chance to pick my own set schedule, but you had to bid instead, and it was not a guarantee.

Advice

Practice empathy towards others. Most of the time you will deal with frustrated customers with canceled flights but learn to have patience and hear them out. It goes a long way!
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Technical Analyst Intern

June - August 2018 • Seattle, WA

What I liked

This was a fantastic experience that I would recommend to anyone who is interested in aviation, technology, or travel and is looking to get real, hands-on experience at a large corporation. From day one I was working on real projects that were important to the organization. There was no traditional 'intern' work of filing papers or getting coffee, I was able to autonomously work and contribute to the organization's bottom-line. In addition to being able to take ownership of a number of projects, Alaska as an organization makes an effort to give interns the opportunity to explore various facets of the business outside of their job description. Intern activities included collaboration and access to multiple members if the executive leadership team, a delivery flight for a brand new Boeing aircraft, and a VIP Boeing factory tour amongst many other things. Lastly, on weekends I was able to take advantage of employee flight benefits, traveling approximately 35,000 miles over the course of my summer.

What I wish was different

Nothing! I could not have asked for a better internship experience!

Advice

If you're going to work here, commit and jump all the way in! The people who got the most out of their experience took full advantage of all the opportunities presented to interns for their twelve weeks including extra-curricular events and travel.
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Maintenance and Engineering Data Analyst

May - August 2018 • Seattle, WA

What I liked

The company culture was fantastic! The flight benefits were also nice.

What I wish was different

The intern program is not designed to lead to full time employment.

Advice

Network with everyone and use your intern card!
4 ${count} people found this helpful