Abercrombie & Fitch

Brand Representative

May - September 2023 • Burlington, MA

What I liked

I loved the connections I made with everyone. I loved learning how the fashion retail industry works including the inventory and stock. I loved helping customers find exactly what product they were looking for. I loved organizing the sales floor and making it look presentable for sales. I also loved learning about the quality of products and the process of shipping them from the store. I feel as though I came out stronger as an individual after working at Abercrombie & Fitch. I picked up many skills such as communication skills, customer service, commercial awareness, working under pressure, time management, problem-solving, multitasking, and responsibility. These skills are useful for my future career. As a fashion major, this job was very important to me for my future career. I want to learn everything about the fashion industry and this was just my beginning steps.

What I wish was different

I didn't wish for much difference in this job, but if I had to choose one thing to change I would wish for more training hours. As I progressed and learned more every day with this job, I would look back on the beginning stages and notice that I have made many mistakes I didn't realize. I feel as though if I had more training and practice then I would have been able to avoid those mistakes.


To not be afraid to ask questions. There are so many things to retail that one would need to know. Even a couple of training days would still lead you to some questions. In my personal experience, I would feel annoying every time I would call a manager over to ask a simple question, but they tell you that it's better to ask than to risk making a mistake.
Be the first to mark this as helpful