Anyone know what a Senior Support Engineer at IBM actually does?

Anyone know what a Senior Support Engineer at IBM actually does?
2018-08-20T20:16:04Z 1
2018-08-20T20:16:04Z

Former Senior Support Engineer at IBM

almost 2 years ago
Provide high level of technical support and some times engaged on Solution Implementation projects based on the needs. You will be SME (Subject Matter Expert) on one or few IBM technical products.
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