Do insurance agents get a lot of ownership over their jobs or is this a position that tends to require a lot of handholding?

Do insurance agents get a lot of ownership over their jobs or is this a position that tends to require a lot of handholding?
2018-07-18T23:21:24Z 1
2018-07-18T23:21:24Z

Former Insurance Agent at GEICO

about 2 years ago
An insurance agent at GEICO has complete ownership over each customer interaction. I was working in a department that adjusted existing policies and advised customers regarding different insurance options. I was held to a very high standard with each interaction. However, the company has a very strong training program. The first two months of my employment was entirely training and my training continued for another 5 months after that so they do offer a lot of support. There is about a 5:1 ratio between supervisors and agents and all supervisors are expected to support and mentor people working under them. The company promotes a strong sense of pride in helping customers. While it was sometimes repetitive, my supervisors never let us forget the impact that we have on customer's lives.
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