We are the face of Capital One because we handle the customers on an everyday basis. We handle there cash/check deposits, transfers, bank checks, and also supply them with the knowledge on what accounts would best fit them. We also have to detect fraudulent checks and counterfeit note reports on a daily basis. We are essentially the avenue that builds that relationship between the banker and the customer. By communicating with customers on a daily basis, I created strong relationships with customers that allowed them to really trust my recommendations to sit with a banker to open a specific account. The main goal is to assist customers in accomplishing there financial goals.