Depending on what time your shift begins and ends, your days are different. Morning shifts have a lot to do with inventory, cleaning up what wasn't done the night before, and setting up for the best customer experience. Afternoon and evening shifts consist more of cleaning up after customers, ringing them up, answering questions, and learning more about the newest products on the floor.
To be honest it was great. I worked with a lot of great people and my managers were all understanding and caring. Despite my age they were still respectful to me and helped me in any way they could whenever I struggled. They made me feel like I was a part of Macy's for many years even though I was only working for the summer. It is difficult at times because there will be customers that will give you a hard time or a language barrier, so patience is important.
Walk around greeting customers. Always looking at the register to see if there are customers waiting for you to process their purchases. Checking the fitting room and try to keep it as neat and available for people to try clothes on in there. Check for suspicious activities that may lead to shoplifting.
You have a weekly meeting in a department in regards to goals. Depending on a day, department and shift time you have a goal you have to reach in regards to how much you sale. It can be from $500 to $15,000. You will also be pushed to open as many credit cards as you can and whatever sort of pay for a discount or donation program.