Former End User Technology Support at Barclays Ghana
about 2 years ago
The End User Technology team is a part of the IT department of the bank. It is a five-member team in charge of all computer hardware for all the branches of the bank in the country.
a. The team performs internal audits of all computer hardware purchases by the bank and ensures that the location and user of each device is documented.
b. The team maintains all hardware and determines which faulty ones need to be discarded or repaired
c. Management of user data and user data migration
d. Upgrading of computer software
e. Liaising with suppliers to ensure compatibility and cost effectiveness of all devices acquired
f. Setting up new users
g. Online support for all branches
These are some of the duties you will be required to performed but not limited to this list.