How do I prepare for an interview for a Retail Sales Associate position at Macy's, Inc.?

How do I prepare for an interview for a Retail Sales Associate position at Macy's, Inc.?
2018-09-29T14:17:17Z 5
2018-09-29T14:17:17Z

Former Retail Sales Associate at Macy's, Inc.

almost 2 years ago
The job focuses largely on customer service and people skills. So think of examples of times where you dealt with problems and disagreements well, or that demonstrate your ability to keep customers happy (managing expectations, conflict, etc.). Also consider what examples in your life show that you are a trustworthy employee that can handle money and expensive merchandise.
2018-09-29T14:17:17Z

Former Retail Sales Associate at Macy's, Inc.

almost 2 years ago
Understand the role your interviewing for. Dress to impress but don’t over do it, it’s a retail job. Think of stories from your school or job experience that aligns with customer service and use those during the q&a.
2018-09-29T14:17:17Z

Former Retail Sales Associate at Macy's, Inc.

almost 2 years ago
Google standard behavioral questions and think about how you you would behave in a team setting, interact with a supervisor, how you would go about reaching goals, etc.
2018-09-29T14:17:17Z

Former Retail Sales Associate at Macy's, Inc.

almost 2 years ago
I am not sure how much things have changed since I had my interview there over 2 years ago however, prepare to answer questions enthusiastically and honestly. They did ask about technological abilities such as working with POS systems but you basically learn all that through training (if hired). Be professional, dress the part, and be yourself. Also, bring a printed form of your resume and ask questions at the end of the interview (no matter how simple they may be). I hope that helps! Good luck!
2018-09-29T14:17:17Z

Former Retail Sales Associate at Macy's, Inc.

almost 2 years ago
First of all, you need to breathe and relax. This will help calm your nerves, if this is your one of your first experiences going into an interview.

Secondly, go through everything. In your resume and come up with examples of customer service interactions and ways to promote the Macy's Credit Card.

Lastly, be confident and find ways to love your new potential job. This is a retail job, so you won't be paid well, but you'll at least be getting paid.
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