What does your day-to-day look like as a data entry specialist at JP Morgan?

What does your day-to-day look like as a data entry specialist at JP Morgan?
2018-06-19T23:12:56Z 1

Former Data Entry Specialist at JP Morgan

over 3 years ago
Look at a form, usually hand-written, and type the information either exactly as it appears (for certain fields), or determine the best way to input the applicant response. Data entry specialists are responsible for ensuring accuracy and speed, and there are internal metrics that the managers want workers to meet. There are stringent rules on entering certain fields like street addresses, and it is entirely possible to enter exactly what the applicant has written and be "wrong"-- the way that accuracy is checked is by another data entry specialist, typing in the second level of verification (it takes a certain level of accuracy and quality in order to advance to this second level). Overtime will be encouraged during peak times, but ordinarily, you will either work 7am-3pm, 3pm-11pm, or 11pm-7am (with one unpaid 30 minute break). Each day, you will fill out a time sheet to account for any time not actively typing-- including bathroom breaks (30 minutes total a day), meetings, and/or training time. One of the metrics includes any time not spent typing and not accounted for by this time sheet, so you must also be mindful of how long it takes for you to walk through security and to another floor for your lunch. For the most part, aside from these breaks, you are seated (or standing at a standing desk) and typing the entire shift.
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