Former Customer Relations/Rapid Rewards-Knowledge Management Intern at Southwest Airlines
about 2 years ago
It varies by day of course, but from my experience, I would come in around 8 am and double check the daily operations report for any grammatical errors then send it out. After that, I would take the daily documents that get sent to my department and store them in their correct files so people can access them on the company intranet. Some days I would take the weekly inspirational quote a make a graph that we would post on our TV. Other days I would write reports similar to Press Releases informing the company of any changes that were happening. Every day was new and a different learning experience.