What should I know as I prep for my interview for a customer relations internship at Southwest Airlines?

What should I know as I prep for my interview for a customer relations internship at Southwest Airlines?
2018-08-29T18:13:27Z 1
2018-08-29T18:13:27Z

Former Customer Relations/Rapid Rewards-Knowledge Management Intern at Southwest Airlines

about 2 years ago
You want to first research the company, learn all you can about its culture and values as well as what type of roles you will be laying as an intern. Additionally, make sure you have any reference letters and a few copies of your past projects or writings that they can see to get an idea of your skill set.
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