What should I know in preparation for an interview for a customer service rep position at Wayfair?

What should I know in preparation for an interview for a customer service rep position at Wayfair?
2018-08-29T16:39:32Z 1
2018-08-29T16:39:32Z

Former Customer Service Representative at Wayfair

about 2 years ago
They asked me for examples of my previous customer service experience. For instance, after answering their question about how I would handle an angry customer, they wanted me to give an example about how I had handled that type of situation in the past. This is how much of the interview was done; so think of several experiences that show you would be great at the job. Also, about how you get along with co-workers, supervisors, how you handled disagreements, etc.
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