What are important skills to have when leading 30+ students as an Action Leader with EF Education First?

I think the most important skills for this are flexibility and patience. Taking a group of up to 40 students into the city, something always comes up. A student might get lost, transportation is delayed, bad weather means you have to switch plans at the last minute... It sounds cliche, but staying open and having a positive attitude is absolutely necessary for letting you roll with these complications. Always be ready to change plans or think of something else to do on the fly! It also helps to really be good at listening and reading people. Some students or group leaders might not be sure exactly what they want or what they can do during their visit. It's important to be able to really get to know them and read in between the lines to figure out how they want to organize their trip.

Skills required to be an activities action leader include flexibility, time management, creativity amount enjoying travel and working with students from around the world. If you can speak another language that is helpful but not required the students are here to learn English and staff are highly encouraged to speak English with them.