It depends on what you want in your job. If you want a very competitive environment where things are fast and furious, people are highly motivated, then I would say go for a startup rather than working for a big organization like Amex. If you want work-life balance, improve leadership qualities, interact with people, learn from experienced employees then amex is the place for you.
Former Consumer Account Specialist at American Express
about 2 years ago
I think so, as there are virtual opportunities, there is opportunities to explore available career offerings after a year on the job, they have really good benefits, a degree of flexibility for scheduling of you work virtually, and they pay well, with great incentives.
The only thing I can add is that you have to have a strong customer service focus (rarely is the customer ever wrong, if ever) and thick skin to deal with the juxtaposition of customer service delivery within a classic financial institution.