The main qualities and experiences you'll need to highlight is ability to handle more than Live Chat at a time. One thing to note is that, Dyson offers a host of products. So there may be times where you'll handle 3 or 4 chats at one-time. Troubleshooting, sales, or general inquiry. Any mixture of those or possibly the same kind. In addition, you'll have to respond to emails. There is never a dull moment as a DSA at Dyson.