What are the main experiences I should point out in an interview for a customer service position at Dell?

What are the main experiences I should point out in an interview for a customer service position at Dell?
2018-08-07T18:56:18Z 1
2018-08-07T18:56:18Z

Former Manager Customer Service at Dell

about 2 years ago
The Customer Service position at Dell requires the ability to work in a high stress/fast paced environment. Multi-tasking and have a full understanding of escalation processes are key. Additionally, showing that you have a sense of urgency for issues that are important for customers is important.
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